This is a charming, old hotel that has lots of character. It's located in historic downtown Denver, steps from Union Station and Coors Field. There are lots of cafes and restaurants in the area and its 1 block from the 16th St. mall.

The lobby is a beautiful set piece from the 19th century. The bell staff and front desk staff were very helpful. The bellman arranged for a free towncar ride for me on 10 minutes notice.

I had a king bed room. The bed was big and the room was spacious. The bathroom was small and the fixtures were old. The showerhead was about 5' high - hit me in the chest! The bathrooms really should be updated, but all in all it was fine for me.

My room was on the 3rd floor and faced 17th St. There was some street noise, especially in the morning when the bus went by.

Trade offs, certainly, but this place has a soul.

I love the character of the hotel, and we had a nice larger room. It was comfortable and nicely furnished. The hotel has nice wide hallways, and coffee is served on each floor in the mornings.

When we checked in we were given a standard room, even though we booked (and paid for) a deluxe room - that was quickly corrected, but we were told we had to call the hotel directly if we wanted to request a certain type of room (we booked on Expedia). I did actually try to book directly on the Hotel website, but no larger rooms were available on there. So obviously some miscommunication there.

We were extremely unimpressed with breakfast. Based on recommendations on this site, we did not order room-service. But the restaurant was also very poor. Our waitress forget about half our order and never returned to check on us. The atmosphere was unpleasant and the food was not good.

We used the hotel's courtesy car on one occasion, and were pleased with the service. Not too impressed with the cost of parking however.

I love to stay here when I travel through Denver. The rooms are marvelously appointed and service is impeccable. A town car will take you anywhere in the downtown area. Not for folks who like the modern or minimalist aesthetic.

As locals, we often visit downtown hotels to celebrate special occasions, or just nice dates. There is nothing special at this hotel. A deep cleaning would go far but the showstopper is the guest rooms. Dreary, depressing, and tiny, did I say tiny? More importantly, this (tiny) bedroom failed to serve its function. Storage, non-existent. Not even bedside tables. Our clothing was piled on the floor, bed, and draped over chairs. Luxury bedding not available here. While the tiny bathroom appeared to be updated, daily necessities were again ... stored on the floor. Ah, and the toilet. It's a loud one, and I wouldn't want to be sitting on it at the moment of flush. Make sure you know where small animals are before you flush!

Room temperature control did little to cool the room off. We did a couples massage, it was nice. The spa is funky and the people are very nice. Staff in general are very pleasant but there's just no way a few brief encounters can offset the limitations of this property. Location convenient. A great place to escape from.