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Oxford Hotel: Traveler Reviews


Oxford Hotel
Hotel class 4 of 5
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1600 17th Street, Denver, CO 80202
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Traveler Reviews

72% Recommend
4.0 of 5 stars 79 reviews
Excellent
44
Very good
7
Average
11
Poor
10
Terrible
7
By trip type
All (79)
Business (11)
Couples (25)
Family (3)
Friends getaway (1)
Solo travel (4)
[ Date ] [ Rating ]
“Worth a try, but don't eat here”

Oxford Hotel

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3 of 5 stars
Pianovet 2 contributions
Colorado
Mar 8, 2008
1/3 found this review helpful

I love the character of the hotel, and we had a nice larger room. It was comfortable and nicely furnished. The hotel has nice wide hallways, and coffee is served on each floor in the mornings.

When we checked in we were given a standard room, even though we booked (and paid for) a deluxe room - that was quickly corrected, but we were told we had to call the hotel directly if we wanted to request a certain type of room (we booked on Expedia). I did actually try to book directly on the Hotel website, but no larger rooms were available on there. So obviously some miscommunication there.

We were extremely unimpressed with breakfast. Based on recommendations on this site, we did not order room-service. But the restaurant was also very poor. Our waitress forget about half our order and never returned to check on us. The atmosphere was unpleasant and the food was not good.

We used the hotel's courtesy car on one occasion, and were pleased with the service. Not too impressed with the cost of parking however.

  • Date of stay March 2008
  • Member since October 23, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Absolutely Love the Oxford”

Oxford Hotel

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5 of 5 stars
SheLovesToRead 2 contributions
Tempe, Arizona
Feb 23, 2008 | Trip type: Couples
1/1 found this review helpful

I love to stay here when I travel through Denver. The rooms are marvelously appointed and service is impeccable. A town car will take you anywhere in the downtown area. Not for folks who like the modern or minimalist aesthetic.

  • Liked — The personal service and the beautiful aesthetic
  • Disliked — I loved it all
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 21, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Oxford not for me”

Oxford Hotel

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1 of 5 stars
DenverKat 1 contribution
Denver
Feb 17, 2008 | Trip type: Couples
0/2 found this review helpful

As locals, we often visit downtown hotels to celebrate special occasions, or just nice dates. There is nothing special at this hotel. A deep cleaning would go far but the showstopper is the guest rooms. Dreary, depressing, and tiny, did I say tiny? More importantly, this (tiny) bedroom failed to serve its function. Storage, non-existent. Not even bedside tables. Our clothing was piled on the floor, bed, and draped over chairs. Luxury bedding not available here. While the tiny bathroom appeared to be updated, daily necessities were again ... stored on the floor. Ah, and the toilet. It's a loud one, and I wouldn't want to be sitting on it at the moment of flush. Make sure you know where small animals are before you flush!

Room temperature control did little to cool the room off. We did a couples massage, it was nice. The spa is funky and the people are very nice. Staff in general are very pleasant but there's just no way a few brief encounters can offset the limitations of this property. Location convenient. A great place to escape from.

  • Liked — real fireplace
  • Disliked — our room
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
  • Date of stay February 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 17, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from TimelessOxford, Director of Operations
(Management representative)
Feb 21, 2008
Dear DenverKat,

Thank you for your candid review of The Oxford Hotel. Upon reading, I had to double check that you were writing about The Oxford Hotel as your experience was so contrary to everything we strive to accomplish. Our rooms range in size from 250 square feet to 1,100 square feet, we have an extensive deep clean program with detailed inspections, our guest rooms are all unique with authentic antiques, Bose Wave Radios with iPod docking stations and flat screen televisions. We absolutely have luxury bedding with 4oo thread count Egyptian cotton sheets and premium linens. Due to the nature of our furniture, some offer more storage than others and we would have been happy to do anything in our power to make you more comfortable during your stay with us, including fixing your loud toilet and adjusting the temperature in your guest room to your absolute comfort level. It is our sole purpose to serve you and exceed your expectations.

Please contact me as I would like to credit your credit card for your stay with us. We did not meet your expectations thus do not believe you should have to pay for the service. I would also love for you to give us a second chance to feel and see what we have to offer allowing us to provide you with world class service inside a beautiful building and a room with extra space, storage and counter space.

Sincerely,
Tina Moodie
303-628-5563
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not what is advertised on the web site.”

Oxford Hotel

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2 of 5 stars
wtree67 1 contribution
Colorado
Jan 14, 2008 | Trip type: Couples
0/1 found this review helpful

Not what is promised!!

Booked for my husband's birthday and was extremely disappointed. Did the Bed and Breakfast combo- not worth the money!!

Was assured that we would have car service to and from a Nuggets game at the Pepsi center- (note this was a Thursday night) Driving to the Pepsi Center was not issue but when I asked how we get our ride back I was told that depending upon how busy they were they may not be able to pick us back up. Once we tipped him, his tune quickly changed to "be sure to call us" and gave me a card to contact the hotel.

Room: Clean but hard bed, very noisy sleep with banging on the pipes. Couldn't find the promised Hairdryer.

Breakfast- Room service- COLD and raw potatoes. Juice wasn't brought up -missed. Did receive it after calling the front desk.

We have stayed at many hotels in Denver and will never stay here again.

  • Liked — spa
  • Disliked — hotel
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 14, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Spa, Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from TimelessOxford, Director of Operations
(Management representative)
Jan 18, 2008
Dear Guest,
Thank you for taking the time to share your candid comments regarding your recent experience at The Oxford Hotel.

It is our sole mission to provide you with a wonderful memorable experience while treating you with respect and value. We strive to deliver world class service and will use your feedback as a training tool for our entire staff and continue to aim for a greater level of consistency. Our sincere apologies for not meeting this goal during your recent stay by not doing everything in our power to make your stay your best hotel experience to date.

I have sent you an invitation, via TripAdisor email, inviting you as my guest, in hopes you will consider giving us a second chance. I am certain we can and will change your mind about the Oxford and will provide you with service that far exceeds your expectations, the type of service that is representative of The Oxford Hotel.

Thank you again for your feedback.

Sincerely,
Tina Moodie
Director of Operations, The Oxford Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“You've GOT to try it!”

Oxford Hotel

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5 of 5 stars
Rinduckie 2 contributions
FL
Dec 30, 2007 | Trip type: Couples
2/2 found this review helpful

As part of a week-log trip I stayed here for 3 nights. Service was great, room was sizable and couldn't beat the location. My only gripe was that the hot water kept disappearing every 15-20 seconds so showers were a bit sketchy. Hotel has a town car, great concierge service and an AWESOME gym/spa free to hotel guests. At around 150/night you can't beat this hotel just off the 16th St mall.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 30, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $211 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Oxford Hotel Address

1600 17th Street, Denver, CO 80202