My Daughter and I love to take time off and visit downtown Denver. Unfortunately the Brown Palace is showing its age. The room we had was very poorly maintained. Closet doors did not operate and heating was very load. The staff was very helpful, but I was very disappointed when we checked out that the "young" man at the front desk never asked me how our stay was. Went on to their website so that I could give them a chance to respond, but there was no page for comments. There are several very nice Hotels in downtown Denver and we always considered this as a must stay. Sorry, no longer could recommend for a nice relaxing stay.