Booked via Expedia and with a confirmed price in our home currency (£) was better than booking direct. We went for the superior room level and it was not disappointing. Staff helpful and friendly.
Old but historical hotel where yet again you get the advantages of the standards of yesteryear eg large rooms, separate hanging space/ROOM, thick walls so no noise from neighbouring rooms or the elevator system. Only gripe was that without opening windows you had to have the air-conditioning on and it was a little noisy. With it off we did find the room getting quite warm- perhaps it was our request for a high floor and its atrium design could encourage the heat to rise!??. Would stay again but try a floor mid way.

This is a most historic hotel with a lot of nice old features.

There is an excellent piano player i teh afternoons, who is slightly audibloe in the bedrooms. It is as though it's Frank Sinatra in Around the World in 80 Days. Butch Cassidy or Sundance could appear at any moment.

Beers are good in the Ship Inn and tucker healthy.

Rooms are a bit small on the whole but have everything one would expect.

A stay at the Brown Palace is a true historic experience, with modern luxury. The rooms are comfortable and interesting, we have stayed in two different parts of the hotel. One a very gracious suite when our family needed a home base at the holidays,the other a very sweet small room that was needed for a busy skiing weekend. The smaller room worked for us but was indeed historic in the sense that it was just for sleeping and getting ready for busy days, not for sitting around in. But still well appointed, clean and functional. We enjoyed the lobby for visiting and relaxing.

The spa is wonderful and all treatments I received were very well done, timely and sublime. The facility is quiet which made relaxing easy. All my needs were met and the experience was great thereby causing me to want to come back and to give two gift certificates for friends who live in Denver. A very enjoyable place to spend an afternoon.

Overall a very lovely, delightful weekend experience, and one that we will surely repeat.

I was disappointed that when I booked a package online, the reservation was not correct when we arrived. The front desk informed me that I would have to pay more money if I wanted the package. I had to have valet get the printed confirmation from the truck to prove what I had booked. Also, the valet hit the front of our truck while it was in the garage. They obviously knew it had happened and wouldn't have informed us if we had not seen the damage.
The SPA was Amazing, though. Also, Ellington's brunch is worth every penny.
We will go back, but I will book over the phone next time.