This hotel was our first stop after arriving in Denver from the UK so we were not happy to find that they did not have our reservation. Despite our having the confirmation details of our pre-paid booking made via Travelocity the receptionist would not give us a room. She telephoned Travelocity for us and initially they said they would fax the confirmation through. However after waiting and waiting with no fax appearing the receptionist rang them a second time only for Travelocity to deny any knowledge of either the request for a fax or the booking itself. At this point being exhausted we had little choice but to hand over our credit card for a room. During the time we spent waiting which was well over an hour numerous people came to the front desk requesting either new room keys as theirs did not work, face cloths as none had been supplied or more toilet tissue as it had not been replenished by the maid. When we did finally get a room it was acceptable, quite old, but clean. The following morning the much more efficient day receptionist immediately found our booking which had been entered by the hotel on the wrong date! Why this could not have been found the night before I do not know. The free continental breakfast was reasonable but choice was a little limited. We would not stay at this hotel again.

We only stayed here one night on our venture to Las Vegas from Kansas City -- I booked the hotel well in advance through Hotels-- No problems w/ checking in. But the place is a complete dump! The pictures are in NO WAY a true representation of the hotel. I had read some reviews about how they renovated this place recently.... maybe only the entrance, which was not all that great anyway! The room we got was TINY, smelled of smoke (requested non-smoking, but not for sure what we actually got). I would NOT recommend this hotel... for the price I suggest finding a chain hotel, such as Holiday Inn Express..etc.

The location, however, is not bad (spotty, but not bad) -- there is all kinds of neat businesses going up near up, but the neighborhood behind it kind of scared me.

I can't say much else about it because we got into town around 6:00 pm, ate dinner, and slept! We had a LONG trip the next day to Vegas, so we left @ like 7:00 am.

Oh, the breakfast "waffle bar" was gross! Stick w/ cereal & milk if you *must* stay here.

I spent 5 nights at this Denver hotel this past week and can not tell you how disappointed I was. We all were. The rooms smelled horrible, the desk help couldn't care less about our concerns; leaking tub, no coffee pot, lack of toilet paper, room keys only worked for two days at a time, horrible coffee and only 12 bananas each morning for the entire hotel at the breakfast, fire alarms going off, excuses made for not giving us a roll away bed. I only had one other stay that was worse ... that was a Motel 6 in Ogden, UT. I promise you, I plan on finding websites that rate hotels, so I can have the chance to tell everyone considering staying at a Guest House, to NOT, under any circumstance. I wouldn't advise anyone staying there for any price.

Our room was ok but it was right next to the houskeeping room where from 8:00 they started doing laundry and we felt as if a 747 was taking off above our heads.