We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Radisson Denver Stapleton Plaza and Denver?

We'll send you updates with the latest deals, reviews and articles for Radisson Denver Stapleton Plaza and Denver each week.

  • Save Radisson Denver Stapleton Plaza
  • E-mail this page
BOOK NOW!

Radisson Denver Stapleton Plaza: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Denver

Traveler Reviews

50% Recommend
3.0 of 5 stars 54 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (54)
[ Date ] [ Rating ]
This property is just ok in all areas, not great

Radisson Denver Stapleton Plaza

Save Review
2 of 5 stars
SheWhoWanders 38 contributions
Austin, Texas
Jul 27, 2007 | Trip type: Business, Solo travel

I was placed at this hotel due to a flight cancellation by United. It was better than I expected for a free stay, but if I had been paying for the accomodations I would have been disappointed.

The location was poor - near a strip mall and little else. It was very far from the airport (20 minutes+). There is a shuttle though...

The room had been recently redone and looked nice - paint, flooring, lighting, etc. The pillows, bed and blanket were still awful - maybe it was in process, but it was not there yet. The balcony was nice, but the view was just ok.

The front desk staff were helpful, but not really efficient. It took three tries to get a key to my room that worked - having to schlep stuff to the 10th floor each time to try it. There was also not adequate staff at the front desk to accomodate the amount of people checking in. When I checked out it was better.

The hotel restaurant was average. The waitstaff were great, but the food was marginal at best.

If I were in the area again I might stay here again if it was very inexpensive, but I would look around first and most likely stay at another property (the Rennaisance down the street looked nice)?

  • Liked — My room's balcony.
  • Disliked — The pillows were awful!
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not bad but you need a car

Radisson Denver Stapleton Plaza

Save Review
2 of 5 stars
karenodk 9 contributions
Cork, Ireland
Jul 22, 2007 | Trip type: Business, Couples

just back from Denver. The Radisson is under renovations at the moment - so the best floors are the top six ( blue floors). Every room has a balcony (no chairs in it) and a view. The rooms were spacious and adequate, the bed had a remote control which regulated the firmness of the mattress - which I personally thought was pointless - but I'm sure some people will appreciate it.
The Hotel has a pool and fitness center which was quite good.
The service in the restaurant was good - but there was no concierge and the staff at the front desk weren't very helpful when it came to recommending what to see in Denver.
There is a shuttle bus to and from the airport, but none to the City.
So it's roughly a $20 taxi ride.

  • Liked — The View
  • Disliked — Distance from City Centre
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 18, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Girlfriend getaway, Great pool scene, Pet owners, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Avoid.... If you can!

Radisson Denver Stapleton Plaza

Save Review
1 of 5 stars
tigget 1 contribution
Daventry
Jul 20, 2007 | Trip type: Business

I stayed for 10 nights on a business trip from the UK and would not have stayed out of choice. The desk staff seemed pre-occupied and always on the phone. The hotel lobby was dull and uninspiring. The rooms were small and dated with basic amenities and a dribbly 70's shower. My colleague complained 4 days in a row that his room had not been closed properly by cleaning staff each day meaning anyone could get in and help themselves to his computer equipment and personal belongings. This was dealt with every day by reception staff stating the manager was not available to speak to him. Upon checkout, the manager dealt with his complaint by stating this was no big deal as nothing had been stolen and aggravating the situation by not taking the complaint seriously. My colleague was incensed by the way his complaint was handled and did not back down. Eventually the duty manager put an end to the conversation by calling security to remove us from the hotel. The only saving grace were the breakfast staff always ready with a smile and could not do enough to please. It's these guys that earned the 1 star that this hotel merits

  • Liked — breakfast staff
  • Disliked — complaint handling
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since July 20, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Noisy - Gym Equipment Not Functioning - Terrible Coffee - Poor Customer Service

Radisson Denver Stapleton Plaza

Save Review
2 of 5 stars
LadyDayWashington 1 contribution
Washington
Jul 16, 2007 | Trip type: Business, Solo travel

Nice hotel -- but customer service indifferent - gym equipment not functioning properly - balcony on room was dirty - and it was very expensive!
Only as a last resort

  • Liked — Nice looking
  • Disliked — lack of orientation to customer service
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since July 16, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very disappointing

Radisson Denver Stapleton Plaza

Save Review
2 of 5 stars
McMacs 2 contributions
W4, London, UK
Jul 9, 2007 | Trip type: Business

I definitely wouldn't recommend the Radisson Stapleton if you're heading to Denver -- either on play or business. My stay for business has been very disappointing.

The location leaves a lot to be desired. The hotel looks onto neglected housing for several blocks to the back, complete with half-decomposed sofa in the street. Depressing view. Fronting onto a busy four lane main road, the front rooms are guaranteed to be very loud. The shopping centre just down the street is really just an enormous car park solely boasting a Wallmart, Pet shop, super cheap clothing store, tire place and low quality restaurants (McDonalds and a dodgy looking Chinese place) amongst other a few other pretty depressing tacky megastores. There is another very small street with stores a couple of blocks in the other direction (29th), with a cafe, restaurant & a bagel shop,. Much better than the Walmart end, but it's not all that inspiring. It is your best bet, though, if staying.

The hotel itself is very disappointing. My room was very dirty the first night I arrived, complete with cleaning rags still left around the room by the cleaning service. Phone didn't work and lightbulbs needed changing. My colleague was in a similar situation -- no cleaning rags, fortunately, but room dirty and in disrepair with a broken shower. Unfortunately my air conditioning doesn't work, pumping warm air into the room. My colleagues does, however she can't turn it down and the room is lke a freezer. For both rooms to be so poorly, my guess is that many if not all other rooms in the hotel will have similar problems and be of a similar quality. And the air conditioning is really loud, if you're sensitive to noise. I'm not, but even I had to turn mine off (not that there was much point having it on).

If the hotel reads this, go do something about rooms 901 and room 926.

The service from front desk staff is disappointing. Dead loss if you need any advice (which, unfortunately, I did). Dead loss if you's like a working phone. Keep your expectations well below average, and you'll be fine.

The Radisson has really let itself down with the Stapleton.

My advice, look for an alternative hotel closer to the centre. Or there's a double tree next door -- I don't know what the reviews on that one are like, but I'm not sure it could be much worse than the Radisson if you don't care about location.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since March 14, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $145 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Radisson Denver Stapleton Plaza? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Radisson Denver Stapleton Plaza?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Radisson Denver Stapleton Plaza Also Known As

Address: 3333 Quebec St., Denver, CO 80207