Just returned from a four night stay at The Grand Hyatt, Denver. The downtown location is excellent; walking distance to great restaurants and clubs. The lobby is welcoming and just the right size. The rooms are modern, clean, and complete with all the elements necessary for comfortable travel. They are also soundproof. Also the Pub inside the hotel was really good with lots of good local brews on tap and great mac and cheese. But what really made it special was the service. It was excellent and attentive throughout the stay, but it was after I left that it was really special. I got to the airport and realized I had left my power cord and another expensive electronic device in my room. I called the hotel and they immediately went up to my room, found my stuff and called me back. They would have shipped it for me, but instead gave the items to my friend who was still on property. Her flight was a little later, so I was able to get my stuff back today. Their quick response to my call, locating my stuff, and thinking to give it to my friend was wonderful and removed all the stress from my trip home. Thank you all.
- Official Description (provided by the hotel):
- The Four Diamond AAA award winning Grand Hyatt Denver is in the heart of the Mile High City's business district. Complete with a host of comforts, each spacious accommodation, one of the region's largest, features the Hyatt Grand Bed, free 24 hour fitness facility, indoor pool, room service around the clock, well-lit work stations and high-speed internet access. Reminiscent of the Colorado Rockies, a sandstone fireplace provides a warm welcome for arriving guests. ... more less
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- Also Known As:
- Grand Hyatt Denver Downtown Hotel Denver
- Hyatt Denver Downtown
- Denver Hyatt