My husband and I were celebrating our ten year anniversay and decided to stay a night at the Hyatt.
The front desk staff were amazing - Patrick really took care of us and put us in a corner room that was amazingly quiet! I have never stayed in a hotel before where I did not hear a lot of noise!
The beds were awesome and I actually slept the whole night and woke up feeling refreshed, which again is unusual for most hotel beds!
Patrick, the front desk clerk, surprised us again with a bottle of champagne, and a cheese tray as a little happy anniversary gift.

WOW, that was cool.

Thanks so much for a wonderful stay. We would recommend it to anyone.

Overall the hotel was great. The rooms were very clean, which is most important to me. The beds were comfortable, however; the sheets were bad. They were not soft and were so stiff that it felt and sounded like a brown paper bag!!!! Bring your own sheets! Every staff person at the hotel that we encountered were unbelievably friendly and helpful, which is the way it is supposed to be. We stayed four nights at this hotel and would go back again. We had a nice corner room, which was bigger than their regular rooms. We had a king bed with enough room for a rollaway & portable crib. We had a good view of the mountains. Unfortunately, I did not get as good a rate as most people who wrote a previous review. I paid $211.00/per night through expedia and coupled with the $26.00/night parking fee was a bit pricey, but all hotels downtown charge the same rate for parking. Again, it was very clean which made for a comfortable stay for my family.

If you are in need of a rental car, stay away from Advantage Rental Car at the airport!!! I feel like they were not honest and tried to rip me off upon check in. Most of the people who worked their were foreigners and you barely could understand them because of their thick accents. I had already pd 163.00 through expedia and they tried to charge me $200.00 more!!!! They tried to charge me $61.00 for gas as a "customer appreciation" that way I didn't have to fill up when I brought it back and tried to upgrade my car for $20.00 more dollars a day. I had told him "no", but he swiped my card without telling me a total and when he asked me to sign it was a little over $200.00!!!! I was very irritated and made him refund it and charge me for taxes only, which came out to be $54.00 (big difference). Beware!!! Upon returning my rental car, they only had two shuttle busses running and we waited over twenty minutes for a shuttle bus, before I went in and complained. There were tons of other people waiting as well and we had gotten there in plenty of time for our flight, but now we were going on thrity minutes and I told them we were going to miss the 45 minute cutoff and so one guy got a car and drove us to the terminal. Don't take any chances and find another car rental place.

The room is very clean and welcoming. The room service was great about cleaning and fixing everything up every day. At check in I asked for my room to be fixed for feather free. They were very prompt and changed everything out immediately (and with a smile). The gym is small but had a little of everything that you need to get a good work out in. They even have a roof top running track. The conference rooms were clean and a good size. Nothing was crammed together and the seats in the conference room were very comfortable (seems to be a rare find). The location is decent. Its a couple blocks walk to the 16th Mall street that has everything you would ever need.

Just returned from the Grand Hyatt after a one night stay for business on April 3-4.

About a thirty minute drive from the airport which ran us with tip about $50.

Arrived at 2:30 PM and the king size bed I had requested was not yet available, however I was upgraded a room at no charge. This included concierge service and a free continental breakfast which unfortunately I didn't take advantage of. Instead I picked up a Starbuck's coffee and snack next door. There is a covered breeze way connecting the hotel to a small indoor mall. This is where the Starbuck's is located which is nice for a quick caffiene fix.

The room was nice, thought the bed was very comfortable. The bathroom was updated and the shower had great pressure. I couldn't really ask for more as business neccesity goes.

After checking into the room we walked a quick 5 minute, 2 block walk to the 16th Street outdoor mall. There is a free shuttle that takes you from one end to another which was nice because we basically checked out the meal options before selecting a place for a quick bite.

After the conference we ate at the bar area in the main lobby. The food was average but also at an average price. I do get to expense my meals so I am not all that picky. They had sandwiches, apps, and you could order anything off the main rest. menu. Also had a gentleman playing the piano. I heard that there is a great bar on the top floor that has a great view of the entire city. Will have to check it out the next time.

Check out was easy and I also checked in to my flight using their computer on site. Overall I thought it was a great place and perfect for travel.