At the end of a three week "voyage of delight" round Colorado we had three nights at The Magnolia. We had pre-booked on the strength of favourable reviews and we were not disappointed. The hotel is brilliantly situated for 16th Street and within walking distance of all that LoDo has to offer. The rooms are a good size for a city centre hotel and the beds are superb. There is a well furnished gym and steam room, the continental breakfast is perfectly adequate (but a little repetitive) and the valet staff were fantastic - they would drive you anywhere in central Denver and pick you up when you wanted to return. This comes at no extra charge and makes visiting areas like Cherry Creek and its famous Mall (a must for keen shoppers) very easy.

We haven't experienced any other Denver hotels but they would have to be pretty good to beat this one as value for money.

As an East coast travelers, my wife and I were not familiar with the Magnolia Hotels. We chose the hotel for its great deal of accomodations with a free drink at the hotel bar, dinner at Maggiano's Little Italy, milk and cookies at night, and continential breakfast. We were quite pleased with the hotel itself. Everyone was exceptionally friendly and helpful. The room was very comfortable and the decor/interior design of the hotel was quite attractive. We'd recommend the Magnolia to any travelers.

Upon arrival, the front desk staff was extremely unhelpful and unfriendly. We did not receive a proper greeting (no "Welcome", no "How are you", not even so much as a smile), they bluntly asked for our credit card and proceeded to ask short questions before handing over the key without ever making eye contact. The other girl working the desk, also helping a customer, rattled off almost too quick to even understand, the details of the hotel happy hour and milk and cookies? The girl helping my husband and I said, "do you need me to repeat what she said"? She was extremely unhelpful, we felt as if we were putting her out to have to do her job.
We came in late that night to someone at the front desk being extremely rude and again "put out" to have to come open the front doors for us. The next morning we went to breakfast and went back to our room on the 12th floor to find that both of our key cards had been deprogrammed. I headed back down to the front desk and asked what the problem was, her response was brief and suggested that I had added a night or changed my reservation. I told her no, we had booked 2 nights from the get go. She took my card, reprogrammed it and suggested I try pulling on the door while swiping the key. No apology for the inconvenience what so ever. It had been deprogrammed. The following morning, upon check-out, we asked for suggestions on where to have a nice breakfast. The man helping us didn't even know (??), and asked the girl next to him, who without looking up from her keyboard, rattled off walking directions to somewhere on 15th street, never even mentioning the name of the place, let alone any other option other than the ONE restaurant she suggested.
Needlesss to say, we felt the front desk was extremely unhelpful, unknowledgeable, immature, rude and inexperienced.
Also, the elevators INSIDE had old graffiti that had not been taken care of either.

This is a great and stylish hotel which I would recommend at any time. Stayed in a standard room with hardly any view (courtyard) and in a suite on the 11th floor facing Stout Street which was very nice. Housekeeping is impeccable and breakfast very nice (although it is only served until 9 AM - 10 AM weekends - which is not long enough when on holiday).

Also great: Free Newspaper, perfect downtown location (nearby drugstore open until midnight, many coffee shops and restaurants, 16th Street Mall just a few steps away). Very nice bathrooms.

Why just 4 stars? There were some minor minus points, but they add up to "above average" instead of "excellent".

Staff was gerenally very friendly - there was just one arrogant dissapointing exception at checkin. Aditionally, there was a loud noise from a water tube everytime the neighbour flushed the toilet; it woke me up almost everytime. No noise related issues besides that.

Wireless Internet is free, the provider's IP address, however, is blacklisted so most of my outgoing mails got caught by spam filters and never arrived. Also, the connection is very unstable or jammed (sometimes no access for several minutes, mostly slow access) - for me working online a lot this was very annoying.

The TV remote control probably got some orange juice stains, some buttons glued in when pressed down, so I asked for a replacement but the new remote had exactly the same problem.

In the suite, no information about how to turn up / down / off the fireplace was available. The hairdryer in the suite did not work.

Parking is the big problem here: Staff has many creative ideas how to prevent high fees in the adjacent garage, but they all consist of cheating ("tell them you lost your ticket") which is not for everyone. It probably would have been the thing to do anyway - since the system is very unfair and not logical: Arrive friday at 6:05 PM and stay until monday at 5:55 AM - because no attendant is there during that period, just insert the credit card and pay the weekend rate of 8 bucks. When you leave, however, monday at 10 AM when the attendant is present, you pay the whole weekend plus for hours of friday and monday, up to almost 40$! The hotel should make sure FAST they get a special rate here since valet is 24$ per day.

Anyway: Much more plus than minus, I'd stay there again.