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Magnolia Hotel Denver: Traveler Reviews


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84% Recommend
4.0 of 5 stars 140 reviews
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[ Date ] [ Rating ]
Great place and location, some minor issues

Magnolia Hotel Denver

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4 of 5 stars
cactusofa 87 contributions
Europe
Sep 3, 2006 | Trip type: Business, Friends getaway
7/7 found this review helpful

This is a great and stylish hotel which I would recommend at any time. Stayed in a standard room with hardly any view (courtyard) and in a suite on the 11th floor facing Stout Street which was very nice. Housekeeping is impeccable and breakfast very nice (although it is only served until 9 AM - 10 AM weekends - which is not long enough when on holiday).

Also great: Free Newspaper, perfect downtown location (nearby drugstore open until midnight, many coffee shops and restaurants, 16th Street Mall just a few steps away). Very nice bathrooms.

Why just 4 stars? There were some minor minus points, but they add up to "above average" instead of "excellent".

Staff was gerenally very friendly - there was just one arrogant dissapointing exception at checkin. Aditionally, there was a loud noise from a water tube everytime the neighbour flushed the toilet; it woke me up almost everytime. No noise related issues besides that.

Wireless Internet is free, the provider's IP address, however, is blacklisted so most of my outgoing mails got caught by spam filters and never arrived. Also, the connection is very unstable or jammed (sometimes no access for several minutes, mostly slow access) - for me working online a lot this was very annoying.

The TV remote control probably got some orange juice stains, some buttons glued in when pressed down, so I asked for a replacement but the new remote had exactly the same problem.

In the suite, no information about how to turn up / down / off the fireplace was available. The hairdryer in the suite did not work.

Parking is the big problem here: Staff has many creative ideas how to prevent high fees in the adjacent garage, but they all consist of cheating ("tell them you lost your ticket") which is not for everyone. It probably would have been the thing to do anyway - since the system is very unfair and not logical: Arrive friday at 6:05 PM and stay until monday at 5:55 AM - because no attendant is there during that period, just insert the credit card and pay the weekend rate of 8 bucks. When you leave, however, monday at 10 AM when the attendant is present, you pay the whole weekend plus for hours of friday and monday, up to almost 40$! The hotel should make sure FAST they get a special rate here since valet is 24$ per day.

Anyway: Much more plus than minus, I'd stay there again.

  • Liked — Location and cleanliness
  • Disliked — Parking issues, noise from toliet water tube, weak wireless
  • Tips/Secrets: — Make sure you get those parking fee rules right to avoid rip off...
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since September 03, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Theme / Amusement park, Business meeting / Event, Great food / Wine, Shopping, Sporting event, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice, But Two Things To Note . . .

Magnolia Hotel Denver

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4 of 5 stars
LostButMakinGoodTime 39 contributions
Northbrook, IL
Aug 22, 2006 | Trip type: Family
6/8 found this review helpful

My family and I stayed at the hotel August 11th while in town for a Rockies game and as a starting point for a Colorado vacation. Our suite was large and nicely decorated, with a pull-out bed in the living area for our kids to sleep on.

We had a drink at Harry's Bar the evening of our arrival, and continental breakfast at The Club the next morning. Both places were well-designed, with The Club having a beautiful fountain with adjacent tables.

In general, the hotel projects a more hip environment than a typical downtown hotel, without going overboard about it. The rate was reasonable for a hotel of its caliber.

Two things to note: The hotel could use a concierge, or a concierge-like service. We had an issue come up during our stay that could have used the help of a concierge. A front desk employee tried to assist us, but was not particularly knowledgable.

Also, be aware that, although that you can walk to Coors Field from the hotel (or vice versa), it's quite a hike. We walked back from the Field to the hotel, and it took awhile. Also, a fair number of the streets were not well lit, giving you a somewhat uneasy feeling.

  • Liked — Tastefully decorated rooms and public areas
  • Disliked — No concierge
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay August 2006
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since August 27, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful hotel with a perfect location!

Magnolia Hotel Denver

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5 of 5 stars
Paul14 30 contributions
Novato, CA
Aug 15, 2006
5/5 found this review helpful

Spent 3 days and nights at the Magnolia and it really was terrific. Lots of restaurants, pubs, Coors field, 16th st. mall, etc. all within easy walking distance. Hotel is trying to be an Embassy Suites in many ways, but the breakfast is pretty standard, continental stuff. The cocktail hour is nice and there is a very nice lounge downstairs with sofas, oversized chairs, and Internet access.

We would definitely stay here again!

  • Date of stay July 2006
  • Member since November 12, 2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice hotel

Magnolia Hotel Denver

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4 of 5 stars
fgaliber 18 contributions
Washington DC, District of Columbia
Jul 27, 2006 | Trip type: Business, Solo travel
3/3 found this review helpful

The Magnolia is a solid boutique hotel. When I arrived, their computers were down, so they put me in the "Board Suite" instead of the standard room I reserved. It was a pretty big apartment, complete with my own board room! I was also very impressed with the fitness center, which is much bigger and better than most hotels. My only complaint was the valet service was not good late (very late) at night...

  • Liked — Fitness Center
  • Disliked — Valet service
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2006
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Value for money

Magnolia Hotel Denver

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4 of 5 stars
ladytron 17 contributions
london/denver
Jul 25, 2006 | Trip type: Couples
8/9 found this review helpful

I booked two nights at this hotel for our 3rd anniversary. I wanted an mid-price hotel, and that's what I got. We stayed in a King room for $99 a night, which is not bad at all.

The rooms were a good size. The bed was very comfortable and the linens seemed to be ok. The room has a big TV, and a huge desk, with a very comfortable desk chair. Internet access is free, unless you need a wireless card, and then it's $9.99 per night. There is a coffee making machine in the room, which is always a nice bonus. The bathroom wasn't wonderful - no marble here, but it was ok. The toiletries, I have to say, were absolutely horrible. They call them luxury, but they're not. I'd suggest bringing your own. The soap smelled very strong.

Although our hotel directory said that there was a complimentary happy hour (when questioned, they told us this was an out of date directory), there was a great happy hour between the hours of 5-6pm in the basement "comfy" bar. Beer was $2, Well cocktails were $3. The basement bar is nice - it has a lovely water feature, but is a little corporate looking for what I was wanting.

Harry's bar offers drinks at happy hour prices all night for guests. We loved Harry's bar and wish we'd discovered it on our first night. It has a good loungey atmosphere and the bar staff are fantastic. They can give you all kinds of information about the pubs, clubs and restaurants, and will even call ahead to make a reservation for you!

The hotel offers its guests complimentary cookies and milk between 8-10pm, which is a nice touch.

Breakfast is also complimentary and is a good basic range: toast & spreads, muffins, bagels, cereals, yoghurts, fruit, cottage cheese, fruit juices, tea and coffee.

Newspapers are delivered free.

The down-side was the service of the hotel - I think that could've been better. The staff were polite, but very young and seemed inexperienced. I'd contacted the hotel a couple of times, telling them it was our Anniversary and asking if we could have a nice room, with a view - I had even written to the hotel's Customer Service Manager, who said he'd make a note of my request. We got there, and there was no record of this. I asked for a nice room and the woman assured us that she'd given us one. We got up there, and had a lovely view of the other side of the building - I presume it's their 'courtyard' view. It was very claustrophobic, so we asked to be moved. Minor hiccup, but it made me feel like we weren't really being taken care of. No record of the free drinks that had been promised to us by the front desk manager, either.

Next we realised we had no fridge in our room (they advertise that the rooms have fridges), so I asked the man seeing us to our room about this - he said there was no problem and that he'd have one sent up (this is a free service). An hour later, no fridge. Feeling like people weren't understanding my English accent, I asked my American husband to call - they came up within minutes. From then on out, I asked him to make all requests.

Parking. We were told that parking would be $24 per night. However, over the weekend you can self park (in the same car-park) for $8 a night, as long as you don't take your car out. There are such good shuttle services, that we didn't need our car.

That brings me to location. It's a few steps away from 16th street. It was the best location, in my opinion.

Room-service: I have to say it was pretty terrible. We ordered one of their pizzas on the last night and all we got was a standard pizza box. No tray, no plates, no extras. The guy was very young and came into our room and said 'where do you want me to put this?'. I just thought it was very unprofessional. I'm not sure, but I think they ordered the pizza themselves. If that was the case, I wish I'd known, as I would've got a better pizza. Very expensive for what it was. The whole thing literally gave us heartburn.

There was one final annoyance. I'd gone down to breakfast on our last day. When I came back, my key card would not work. I had to wake my husband up (who'd had a bit of a bad night due to some noise in the hotel and the air conditioner, which is pretty noisy), to let me in. He tried his key in the door, and it too didn't work. I'm not sure why they deactivated our keys when we'd asked for an extended check-out.

All in all, this is a good hotel. If they could iron out their problems with customer service, then it would be even better. It's a good value for money hotel, with some extra little perks thrown in, which I always love.

I'd recommend this hotel to families & business people. There was a wedding party while we were there, and they looked like they were having fun. I wouldn't recommend it if you are seriously looking for a romantic time.

Lastly, the hotel must be fantastic value for the Brits - the rates are very good for them. I saw an English family there, and they seemed to be happy.

  • Liked — value for money
  • Disliked — the customer service
  • Tips/Secrets: — take your own toiletries
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Magnolia Hotel Denver Address

818 17th St., Denver, CO 80202