I, too, was part of the April 14 wedding in Denver. The bridal party booked approximately 25 rooms. The list of issues we had with this hotel are numerous:

1. The person who helped the bride reserve the rooms showed her a room that would be suitable for her family. However, when the family showed up, they were in a much smaller room, without the proper accommodations for the number of people.

2. They didn't distribute the gift bags and wedding information properly to the rooms, so some rooms had too many and some none at all. Thus many guests didn't know where they were going.

3. The hotel banquet and groups manager had the audacity to call the bride the day before the wedding and defend herself, instead of simply apologizing for the inconvenience to her family and making things right. Has this person heard of CUSTOMER SERVICE AND HOSPITALITY? What bride want to get a call like that, basically being insulted by the hotel where she is spending thousands of dollars?

4. The room we stayed in was a two bedroom suite. The heat was blasting in one room, but none in the other, thereby leaving some guests freezing and the others boiling.

5. The day of the wedding there wasn't any hot water, and then when it finally wasn't freezing cold, it never got more than lukewarm.

6. The renovations they have gone through are forgivable, however, when added to the other problems over only a couple of days they just become that much more annoying...the paint fumes in your bedroom at night give you a sore throat.

We were treated with less than hospitality from a hotel that is in the hospitality business! Now, everyone has their bad days, but this must have been a really bad one for the Magnolia. While it looks chic and modern, and there were a few helpful and kind employees, the majority of the experience left me sour. Stay somewhere else.

This hotel is located in a great location close to 16th Street Mall. Our email communications with the hotel prior to our stay were answered promptly. They had a portable crib set up in the room as promised and allowed us an early check in. We booked a 1 brdm suite which was very clean and spacious. The sitting area was much bigger than 1 brm suites at other chain hotels. I don't know why there was a complaint about housekeeping in another review; we had no problems. It is also not difficult to find where the breakfast and complimentary wine/beer milk and cookies are served unlike another reviewer - just walk down the stairs off the lobby!!
The doormen/valets were also very helpful with directions and suggestions on places to get food. Plus there's a concierge for more help should you need it. We would definitely stay here again.

My best friend got married yesterday and she put up the entire wedding party in the hotel. All of the guests were given the suggestion of staying there as well. We were so excited until we walked into the suite that was intended for six people. It barely fit four. Then when we asked for a new room they gave us attitude.

The bride was put in a room that was next to a loud train, and didn't even sleep in her own room the night before her big day.
Then, she woke to cold showers in the room. Promising to fix them...they only got the shower to luke-warm temperature.

The staff ran hot and cold. Some of the staff would bend over backwards to help and then some would be so rude to the guests.

The renovations that are going on might be part of it, but they could've given us suites that were finished. We received rooms that were unclean, without towels, hair dyers, and toiletries. I really began to wonder if they were sabotaging my best friends wedding.

I hope it is different for all of you.

From the hotels website you would think this was the best hotel in Denver. I was excited to check in and stay here. Once I was here, I found the service to be less that adequate, some of the staff was rude and I could not figure out why there is nothing to show you where things are. No map of the hotel, no book in the room, no signs. After 2 days I found the breakfast area, still have not found the fitness area and when I asked, I was told to "roam around" there is lots to see......
I also found the housekeeping staff to be less than acceptable. For 2 days they have not emptied the trash container, never refilled the in room coffee and as for dusting, I am not sure if that is a monthly event here or not at all. For the price and the hype, I was not impressed. Too many other choices downtown, I will not return.