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“TERRIBLE HOTEL. DO NOT STAY HERE.” 1 of 5 stars
Review of Ramada Plaza Denver Central Hotel

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Ramada Plaza Denver Central Hotel
3.0 of 5 Hotel   |   4849 Bannock Street, Denver, CO 80216 (Formerly Holiday Inn Denver - Central)   |  
Hotel amenities
Ranked #90 of 148 Hotels in Denver
Kansas City, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
“TERRIBLE HOTEL. DO NOT STAY HERE.”
1 of 5 stars Reviewed January 3, 2014

This is the absolute worse hotel that I have stayed at and I am writing a letter to corporate. I cannot believe how little this hotel cares about security and happiness of their clients. Doors were completely broken and unlocked, including the security door that houses the security cameras and front desk area.. anyone's personal information could have been stolen. We spoke with management and they told us that they would refund us partially and then when we left the hotel and came back to where we live, they are now saying they will not do it.

The entire place smells dirty and smokey and our room was disgusting. I would never recommend this hotel to anyone.. PLEASE think twice before booking here.. there are other hotels that are just as cheap and are MUCH nicer.

Room Tip: Do not stay here!
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  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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312 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Overland Park, Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2014

We showed up to the hotel on 12/28/2013 at 3:00 AM. There was no hotel staff anywhere around to check us in. I called the hotel for 30-45 minutes, before a hotel staff member wondered out of the restaurant. While wondering around looking for the hotel staff member, we noticed the security room was open and unlocked. The computers at the front desk were all unlocked, and several doors outside which did not require key cards were unlocked. It took going to the front desk 3 times to get the correct room, and key cards from the staff member. Our bed had hair in it, and the room did not appear clean. The entire no smoking floor, smelled like smoke, including our room. Our bed did not have proper sheets on it, and we had to ask for more sheets. However, the front desk staff member said she did not have access to provide us any towels or sheets at that time.

Day 2 12/29/2013 -
The manager Josh got us the correct rooms that we had originally reserved months ahead of time. He also said he would refund us for 2 nights of the stay. However, when we called hotwire to do so (per his request) he backed out on his offer and said he would only do 1 night.

Furthermore, we were there until 1/1/2014. We requested towels 7 times on one day before we were able to get more. I even went to the front desk and said I would take them to the room myself but they would not let me get them. Basically, it was a terrible experience. I will be writing a letter to corporate. I would not recommend this hotel to anyone.

  • Stayed December 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Denver Central Hotel

Address: 4849 Bannock Street, Denver, CO 80216 (Formerly Holiday Inn Denver - Central)
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 148 Hotels in Denver
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Denver Central Hotel 3*
Number of rooms: 201
Official Description (provided by the hotel):
Whether your visit is for business or pleasure, Holiday Inn Denver Central Hotel is the perfect home base in Denver! Only 3 miles from downtown, our hotel is close to the Colorado Convention Center, Coors Field, Invesco Field at Mile High, Pepsi Center, Elitch Gardens, Denver Art Museum and the Capitol and many other attractions. During National Western Stock Show and Rodeo, it's the place to be! We are also less than a mile to the Denver Merchandise Mart. Our complimentary shuttle runs from 6:00am until 10:00pm daily to and from DIA and within a three mile radius of the hotel based on availability. Teddy's Nightclub features a DJ and dancing with a different theme every night, from Country to Cancun. It's a party every night at Teddy's... and take the elevator home! ... more   less 
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Also Known As:
Holiday Inn Denver - Central Hotel Denver
Denver Holiday Inn

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