Our overall impression is that the staff is great, eager and ready to work and please... but the building isn't ready for guests quite yet. No restaurant, just room service. The 'Five and Dime' isn't a store- just an alcove of a few items- very disappointing. The decorating is sparse at best. The themed floors really aren't except for an annoying elevator recordings and a few photos. The rooms are very small- no real theme to the room- just a small 'regular' hotel room'.... no sitting area and only an amoire- no closet. No night table or clock on the left side of our kind bed. They do not replenish shampoo, conditioner and soap each night. The double queen rooms are bigger than the king- from our experience.
The biggest downfall is how NOISY this hotel was. DEFINITELY ask not to be next to the elevator or the ice maker. People are loud and obnoxious and why The Curtis has any guest room facing the elevator is beyond me. We asked to be moved, but they couldn't move us. The loud 'PING.... going down!" kept us up all night in addition to the loud people getting on and off... It was unreal. When people walked by our door it was as if they were in the room with us, as others have noted in other reviews. FInally to get more than two hours of sleep between the people, the elevator and the train and car noise, we turned on the fan and stuffed a towel under the gap in the door- Not exactly what I call a relaxing night at The Curis. Oh, and we had a room with a connecting door- it was obvious that our headboard was on the same wall as the headboard of the people next door- UHG.
I'm really surprised to see people saying this is the most unique hotel they have ever stayed at- it's really pretty ordinary with a few quirky games around and decorations. Great concept but it's falling short right now.
It COULD be fabulous... which is what we were hoping- but it's not there yet-
Add to the interior decorations, get new doors on the guest rooms, increase the insulation in the walls/ceilings, decrease the obnoxious $24.00 valet parking (or the lovely 18.00 option to park your own) fee and you've got something. The location is great, the staff was great for us, room service good but this hotel as a whole is not really as advertised.
I hope they work on it. We might try it again if we can be guaranteed they've done something about the noise issue and can get on a high floor to minimize the street noise.
Off to a good start Curtis, but we wouldn't come back if it stays as is...