The Curtis staff and rooms were lovely. But it was an older hotel and therefore you could hear the guest coming up and down the halls. Warm cookie on arrival was a nice touch. Staff was very helpful! We had a package and the wine and vouchers were in our room when we arrived!

Faulty toilet - room smelt of sewage. Told that I was expecting too much. Another room had a loud faulty AC. Only 1 staff on duty. Not safe or secure. No managers available. Loud construction causing entire hotel to vibrate from early hours of the morning. Extremely poor service. One of the worst hotels that I have stayed at in the US. First detailed review I am writing given how many serious issues I encountered, lack of acceptance or apology or any understanding of the issues. I stay at hotels frequently for work, and am generally very happy. The vast majority of my reviews are positive but this hotel was truly shocking.

From the moment you pull up to the valet, your stay is ruined. They all stood around while my husband and I got out of the car and were getting our bags. When I asked for the map of other parking garages around the area, they all looked at each other confused. One finally went inside to get the map and came back out and handed me a small sheet of paper. After realizing that he gave me directions back to the airport, he said they didn't have anything else.
When we went back for our car the next morning, we were told it would be a 20-30 minute wait. Are you kidding? I am paying $28/night (since it is the only option) and it will take 30 minutes to get my car! They were so unorganized, only had about 2 people getting cars, and there were keys lying on the ground.
I had made a comment to my husband about the wait and a lady working for the valey jumped into my conversation to make a very rude comment about the wait. Couldn't believe that was how they spoke to guests.
After waiting about 20 minutes, I spoke with the front desk about the other garages and she had a few suggestions. She also assured me she would look into getting the charge removed for our first night. This was still on our bill when we checked out.
We decided to park across the street at the Performing Arts Center for about $20 overnight.
The rooms are not much better than the valet. We closed the shower curtain and there were dirty wash clothes hanging on the shower curtain.
You can hear absolutely everything going on in the hallway, including the ice machine that was at the other end of the hall from us.
The only reason that it is poor rather than terrible is the location. It is right in Downtown Denver and you can walk everywhere. It really is a great location. Other than that, I would never recommend anyone stay at this hotel.

I had a 1 night stay-over in Denver so figured I would try the Curtis hotel. I had read mixed reviews so wanted to give it a try for myself. Here's the breakdown:

Pros:

- Interesting, modern decor (each floor has a different theme)
- Location
- Service - best I've had in Denver!
- Breakfast buffet - also hard to beat for hotels at this level...service at breakfast was also stellar
- Gym - quite large and plenty of options for working out
- Parking - a bit pricy, but they do have parking, which is hard to come by downtown
- Bar scene - VERY vibrant, modern and with lots of options
- Accepts gov't rate

Cons:
- Rooms were small...especially the bathrooms
- A bit noisy...mainly from the hallways

Although I laid out many more pros then cons, these cons are significant. Being I was just overnighting in Denver, it wasn't that bad. But had I stayed here for a longer business or pleasure trip, these cons would have grown more troublesome. All in all, not a bad place and well worth staying for fun, but I would go elsewhere for longer stays (i.e. Embassy Suites Downtown or the Four Seasons)