Price was high and the rooms are small! At least mine was, after looking on here at some pics some of the rooms look bigger, maybe because mine was right at the corner with another on the same corner. Let me back up... while finding this hotel wasn't the problem(GPS took us right in front)! The problem was it wasn't in front of the mandatory valet parking(28.00 for smaller vehicles & more for larger(I had a big truck))! After going round and round for 30 minutes we stopped in the front off to the side but still in the road to go in and ask "how to get to the valet one way street' well the maintance man came out and gave us great directions at 12:30AM! Thank you MM you saved the day!!! So FYI find Tremont to get to the valet! Check in was nice then we head up the elevator to find our room! That's when we were shocked to see that it was listed for 209 plus tax and it was small! We got 2 beds and thank God we didn't have the kids or we wouldn't of been able to move much. Then we noticed that there were some stain on the carpet a lot of stains big white ones. We were so tired we just thought we will tell them in the morning. We woke up to a nice view(best part of our visit)!!! We were on the 10th floor and it looked over to the Brown Palace Hotel which looked more historical than the building we were in. We went downstairs and the breakfast was decent. My only complaint there was they ran out of eggs and it never was refilled the whole 30 minutes we were down there. I then went over to the desk to tell them about the stains on the carpet the young lady at the desk was very nice and I emailed her the photo I took with my phone and she said it would be taken care of right away, and I could move if I wanted. I said no I was checking out in about 15 minutes. Upstairs to pack and then check out was easy, and they called valet, valet was there within a minute and gave us directions to the hospital! All in all I think everything was OK but not worth staying again... I think the cleaniness of the rooms is an area this hotel needs to work on! We noticed several things that could of easily been avoiding if the housekeeping would pay more attention to detail. Hair on the sink, top of TV cabinet dusty, window seal a little dusty! I think I pick hotels apart since I work for one however I expect the best when I stay no matter the rate! We will be back in June but I think we will stay at the Marriott!
Higher floors are better for the view. This hotel has 22 floors!!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your review. Some travelers get confused by the many one way streets that surround the hotel. If you are using GPS on your handheld device, we suggest using the address of 1717 Tremont Place, Denver, CO 80202 in order to easily find the hotel's front door.
We would be honored to talk to you further about your experience and honored to see you return.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.