It's unbelievable.

If you are the person who hates having the bed sheets 'UNRAVEL' through the night, this is NOT the hotel for you.

They claim they spent $70 million on renovating the place, but they refuse to use 'fitted' sheets.

These established, old hotels need to take a tip from either Courtyard Marriott or Hilton Garden Inn: Both of these newer hotel chains are perfect when it comes to understanding the modern traveler. Both hotel chains use fitted sheets.

Fitted sheets means it doesn't come loose at all (just like at your house).

The person who invented this new-fangled, idiotic way to make a bed should be thrown in jail. Can you imagine how awful waking up to a lumpy, sliding piece of white cloth? Only idiotic hotels still use this method.

Please...I beg you...stay at the Courtyard Marriott or the Hilton Garden Inn or any hotel that still has fitted sheets.

Support those people who want a good night's sleep.

Stayed here for a conference. Meetings were moved to convention ctr due to renovations. Conv center was only 10 minute walk and there were several free shuttles. We were warned about constr. noise and it was mostly not noticeable. They are almost finished. Hotel restaurant has limited selection but it is pretty good. I stayed in a suite on the 5th floor of the tower. Very nice - comfy bed - best hotel sleep in a while. Room service was prompt. House keeping was spotty. They left an open water bottle in the room when I checked in and had not replaced the water in the room. Later in the stay they forgot to clean one of my glasses and put it back on the paper doilies dirty - there was dried juice all over the bottom. Otherwise room was clean. Gym was a plus and on the same floor so easily accessible - once it was very crowded and I had to come back but other times it was mostly empty. Having to go between towers (there is a road between the two ) is a bit of a pain, but not a huge deal. I would stay here again if I needed a hotel in this area.

One other small complaint - no wifi in room, only wired ethernet, and they charge $20 a day for high speed ethernet. Not a big deal if you have ethernet on your laptop and you can expense the fee, but wifi is much better. Otherwise you are stuck working at the desk and only one computer at a time can be connected.

Bose radio in room was nice - I played my mp3s on it through my phone and an aux cable.

We got a great rate, and were told all of the renovations (pool, club floor, lobby) would be done by our visit. One out of 2 happened!

Good: At the end of ped. mall, with a free bus and many restaurants, and near the capitol. Room had an incredible view of the mountains and comfy beds.

Bad: Many of front desk staff were hum-ho, ask for a manager for all issues as others seem not to care.
Pool and club floor not completed. Promised bkfst and evening appetizers on floor, instead given coupons to go to lobby restaurant (had really wanted the club floor reception space as many in our party).
Bathroom small!
Rooms look renovated but common sense items not there - no refridge, no listing of hotel ammenities or hotel info, not a stick of stationery or notepad to jot on.
Gift shop items on floor for renovations, out of newspapers at 9:30am on a Sunday.
Took 20 hours and 3 phone calls to get AC working (squealed like a car alarm on arrival) - Guest Relations did keep checking on it and were apologetic.
The concierge works like 3 hours a day, no brochures by desk. The front staff could answer no ?s on Denver - both times another guest in line was super helpful.
They send you on this confusing walk thru empty, eerie feeling convention floor to get to the second building (reeked of cigars) - use the walkway on the 2nd floor.

We did get a reasonable refund on our already great priced room, with very little complaining - get the feeling they are used to people complaining as you would expect more of this chain.

Would stay here again, if negotiated super rate but would assume it to be average at best.

The downtown Sheraton is HUGE! Lots of rooms, a little dated in the decor and showing signs of wear but OK all in all. No real problems. The staff is awesome--valets were always helpful in finding a place to eat/hang out.
Wish the wireless internet was available in the room-you can go to the lobby but that is not always convenient given the size of this hotel.
Paying 20+ for daily parking is also a drawback.