We got a great rate, and were told all of the renovations (pool, club floor, lobby) would be done by our visit. One out of 2 happened!

Good: At the end of ped. mall, with a free bus and many restaurants, and near the capitol. Room had an incredible view of the mountains and comfy beds.

Bad: Many of front desk staff were hum-ho, ask for a manager for all issues as others seem not to care.
Pool and club floor not completed. Promised bkfst and evening appetizers on floor, instead given coupons to go to lobby restaurant (had really wanted the club floor reception space as many in our party).
Bathroom small!
Rooms look renovated but common sense items not there - no refridge, no listing of hotel ammenities or hotel info, not a stick of stationery or notepad to jot on.
Gift shop items on floor for renovations, out of newspapers at 9:30am on a Sunday.
Took 20 hours and 3 phone calls to get AC working (squealed like a car alarm on arrival) - Guest Relations did keep checking on it and were apologetic.
The concierge works like 3 hours a day, no brochures by desk. The front staff could answer no ?s on Denver - both times another guest in line was super helpful.
They send you on this confusing walk thru empty, eerie feeling convention floor to get to the second building (reeked of cigars) - use the walkway on the 2nd floor.

We did get a reasonable refund on our already great priced room, with very little complaining - get the feeling they are used to people complaining as you would expect more of this chain.

Would stay here again, if negotiated super rate but would assume it to be average at best.

The downtown Sheraton is HUGE! Lots of rooms, a little dated in the decor and showing signs of wear but OK all in all. No real problems. The staff is awesome--valets were always helpful in finding a place to eat/hang out.
Wish the wireless internet was available in the room-you can go to the lobby but that is not always convenient given the size of this hotel.
Paying 20+ for daily parking is also a drawback.

My son and I had the occasion to visit Denver for the first time, and we stayed in the Denver Sheraton for one night. Our stay was too short. The location was stellar and the service and staff impeccable. Valet parking was quick and easy. The room was very spacious and had a very large bathroom. The beds were so comfortable and made our stay enjoyable. We were able to walk to the baseball park, Coor's field, down the 16th Street Mall and the central location of the hotel enabled us to really see downtown Denver.

We were there for a convention and were placed in the Tower portion of the hotel. Room was not what you would call spacious and bathroom was very small. If you used the desk someone else would have to crawl over the bed to get to the chair. King size bed took up most of the room. The bottle of water in the room was $4.00 and sodas in the machine on our floor were $2.50 but if you went to the other floors were cheaper. Desk staff were not customer service oriented if you had a problem. No water in the pool and exercise room was not as advertised and was told it was the artisit rendition of what it would look like when done.