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Sheraton Denver Downtown Hotel: Traveler Reviews


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Traveler Reviews

55% Recommend
3.0 of 5 stars 57 reviews
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[ Date ] [ Rating ]
Good Location- OK hotel

Sheraton Denver Downtown Hotel

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3 of 5 stars
CATrvl08 64 contributions
Dallas, TX
Nov 7, 2008 | Trip type: Business, Solo travel

Decent hotel in a great location. Check-in was quick- although finding your room takes 3 elevators so its a little confusing. Location is withing walking distance to 16th street mall and close to many office buildings. Fitness center was decent. Room service was good as well. I would consider staying here again due to proximity to office.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Location, Okay Hotel

Sheraton Denver Downtown Hotel

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3 of 5 stars
BuffyAnne 8 contributions
Ontario
Nov 7, 2008

There is nothing wrong with the Sheraton. It is right on the 16th Street Mall, and in easy walking distance of the main downtown attractions (museums, sports arenas, state buildings, LoDo). The rooms are secure, and reasonably comfortable and quiet.
That being said, this hotel is not special. There are no robes or slippers for the average guest (The desk staff said there are some available, but they never did bring us any, despite our many requests). The pool is outside and heated, but there is not hot tub. There is a sauna and a decent exercise room with bikes and treadmills. It is in the tower building and a very long walk from the plaza building.
The food prices are very high, and you have to pay $10/day for a fridge. You also have to pay to use the ethernet in your room (about $20 for high speed daily, 11 for low speed daily). There is free wireless in the lobby.
In our room the showerhead was very poor and sprayed everywhere. The bathroom sink did not drain properly and "chugged" all the time (very annoying).
There was no ventilation in the room apart from the fan under the windows.
The bedcovers are the old-fashioned polyester kind that probably have never been washed. Expect to feel a bit germaphobic while here.
Bottom line: this is an okay hotel to be based out of, in a reasonable location. HOWEVER, it is not a good hotel for spending much time in. The average guest room does not offer robes, slippers, fresh air, a good shower, or clean-feeling linens.

  • Liked — location
  • Disliked — no fresh air in room, no robes in room, polyester bedspread, "chugging" sink
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Member since February 11, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Families with young children, Families with teenagers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
I'm still confused. Help me find my room/car/the lobby!!

Sheraton Denver Downtown Hotel

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4 of 5 stars
kiwifuz 82 contributions
Illinois
Oct 21, 2008 | Trip type: Friends getaway

Alright look this place is screwy.

Three, yes three, elevators later we were from our car to our room. 1 elevator to the lobby from the garage. One elevator down to the walkway to the Tower. Then an elevator up to the 18th floor where our room was. Super fun... Talk about "Dude, where's my car?!"

So the hotel was nice enough. Perhaps after the renovations are done it'll be even better. We had a decent view. Beds were comfy. Location is great. One entrance somewhere was right on 16th St so the free bus came by. Plenty of restaurants etc within walking distance too. The room itself was laid out a bit weird. Open the door and to the immediate left was a sink with the coffee maker and a closet. Then the two beds face the windows. TV in one corner, table & chairs in the other. Then as you continue through the room the bathroom essentially backs up the room with the sink by the door.

Problem was, when we walked into our room I swore it was like 85 degrees. We had somewhere to be though so we dropped off the luggage and chalked it up to hauling bags through the trip to our room.

When we got back the temperature difference between the hallway and our room was just too much to handle. The maintenance man came up to "fix" it. Well after he worked on it for a good 30mins and said "Well I can't actually figure out why it's not working but the air coming out is cooler. It's already down to 78 in here." Thankfully it cooled off outside and our room was almost a tolerable temperature. The thermostat set to below 60 degrees and "cool" the whole time.

Next issue is that our tub just would not drain. It took literally 25mins after I was done showering before the tub was empty and my husband could use the shower. So we called downstairs about it. Someone obviously came buy because the little disc you flip to open & close the drain had been "moved." Other than that, well, it only took maybe 15mins to drain the tub the next two mornings. I guess it was fixed as well as the A/C.

Only other thing was that the room was just dark. After the sun was down we had the one lamp by the table and a light by the beds that had a very harsh compact fluorescent bulb. They do sell the softer ones, oh wait they used that by the desk...

Really honestly for the location and the fact that the staff was nothing but friendly I would stay again. I just hope that the remodel helps the basics like A/C & a draining tub. The location was wonderful though, there's better but plenty that are worse.

  • Liked — Room & location
  • Disliked — Non-draining tub & non-working A/C
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 25-34
  • Member since June 13, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Excellent Even better when renovations complete!

Sheraton Denver Downtown Hotel

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5 of 5 stars
mcbrumcarr 6 contributions
london
Oct 9, 2008 | Trip type: Friends getaway

Stayed here for one friday night.
Excellent service from desk staff very helpful and polite. Lobby looks beautiful and has free wifi unlike the rooms, which will charge for wifi. just like they sneaked in a charge for a third person staying.

Room was spacious and luxurious and provided for a very comfortable nights sleep.

gym is excellent modern equipment and good sauna. outdoor pool was nice but a little cold outside to enjoy fully.

try for a room to the front of the hotel for a better view as the back of the hotel was not that beautiful.

Prices are quite reasonable if you search around and book at the right time.

definitely recommended to friends.

  • Liked — overall package cost location luxury
  • Disliked — small charges wifi, bottled water in room!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since October 09, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Great food / Wine, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d82961?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nickel and Dime Ya at Every Turn

Sheraton Denver Downtown Hotel

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2 of 5 stars
Integrator 10 contributions
Oklahoma
Oct 8, 2008 | Trip type: Business, Solo travel
1/2 found this review helpful

Clean rooms and great staff. But I have 3 problems with the hotel....

1 - Charging $2.00 per call on a 800 number that was less than 5 minutes. WHO IN THE WORLD CHARGES for local and 800 numbers that are less than 30 minutes? This hotel does!

2 - Charging $11 per day for internet access. No free wireless nor wired internet service anywhere in the hotel. The business center also charges for internet service, unless it is less than a measly four minutes.

3 - No pressure at the shower - had to call and get it fixed. This should be tested by cleaning staff - do they not clean the tubs - if they do - do they not use the shower heads - if they do - do they not report problems - and let the customer find out - when they are "needing" to use it.

Overall, resturant in hotel was good, but the nickel and diming attitude is just old fashioned and unwanted. Sorry, but I was not impressed with the $4 bottle of water in my room either.

  • Liked — Close to Denver Convention Center
  • Disliked — Paying for Internet Service and 800 calls.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since May 13, 2003
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for Older travelers, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d82961?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $209 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sheraton Denver Downtown Hotel Also Known As

Address: 1550 Court Place, Denver, CO 80202