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“Always clean” 4 of 5 stars
Review of Holiday Inn Denver - Cherry Creek

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Holiday Inn Denver - Cherry Creek
3.0 of 5 Hotel   |   455 South Colorado Blvd., Denver, CO 80246   |  
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Ranked #56 of 148 Hotels in Denver
Starkville, Mississippi
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Always clean”
4 of 5 stars Reviewed July 7, 2013

My third holiday inn stay throughout the US and they are consistent on cleanliness. They have on going contructions but im glad they didnt placed us near that site. The view is pretty amazing, lovely mountains. Only thing I didnt like is the parking on level 2 are too narrow. Nevertheless, everything went well.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, July 8, 2013
Thank you for your comments regarding your recent stay, we are glad to hear that your liked your stay. We appreciate your comments and your business.
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316 reviews from our community

Traveler rating
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    62
    31
    26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Houston, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2013

The hotel has recently been updated, but is still under construction. It was a good deal for the area and we liked being able to use the trail adjacent to the hotel. We also like the two whole foods and shopping available nearby. Easy access to the highways and downtown. There is still some construction going on, which is obvious from the outside and from the workers in the elevators. Our room was nicely redone though. The pool looked ok, but I did not use it.

Room Tip: We stayed on the 5th floor facing Colorado. We heard some emergency vehicles during the night. Roo...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, July 8, 2013
I want to thank you very much for your comments regarding your recent stay. I will share them with our staff. We know you have numerous choices for hotel accommodations and we are glad you chose us. Thank you again for your comments and your business.
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1 review
2 of 5 stars Reviewed July 1, 2013 via mobile

Will not return. Not family friendly, not kid friendly.
Noticed security was a big deal, using the hotel key for every move made within the hotel... even while using the elevator. Construction going on during our stay. Dust everywhere, construction workers everywhere,loud hammer/ machine sounds. The front desk staff were professional. Not really friendly but they did their job. This hotel is for business travelers and men/women who want to hang out at bars,adult stores,strip girlie bars. Good spot for a bachelor party.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, July 3, 2013
Thank you for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 27, 2013

This property has undergone considerable updating (which I think is still going on). Breakfast buffet is free for most (not worth the $12 otherwise). Not a bad lounge in the evening and you can order from the hotel restaurant menu. Rooms are a bit small, but well appointed. Pool and patio are nice features, but wish there was a hot tub. Plenty of parking and close to downtown and the Cherry Creek mall. Not as nice as the Hilton Garden Inn down the street, but good for the money.

Room Tip: Try and book in the newer back tower away from Colorado Blvd to avoid traffic noise.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, June 29, 2013
Thank you very much for your comments regarding your recent stay. I'mglad to hear you enjoyed your stay. I will share with the staff. Once again thank you for your comments and your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seaside, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 27, 2013

From check in to check out everyone there was very unprofessional. I had a front desk agent her name was mai who acted like a little child with languages of PEACHY THANKS and was very loud too, her boss who's name was mike just didn't care how my stay was. I made sure to write down their names so that I could let everyone else know. The hotel rooms were so called renovated but to what?, the food there is gross and parking sucks. Needless to say Don't Go There!. I would have stayed at the Marriott if I knew this place was tacky!!

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, June 29, 2013
Thanks for your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mentor, OH
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 25, 2013

We stayed at the Holiday Inn Cherry Creek the weekend of June 7th. While there were issues related to the renovation that was going on, we were willing to overlook these. However, the housekeeping was unacceptable. We stayed on the 9th floor. We were there for 4 nights. Each day there was something that housekeeping forgot to do. For instance, day 2 of our stay, she forgot to replace the toilet paper. Day 3, it was not emptying wastebaskets. Day 4, it was not leaving enough towels or drinking glasses. The ice bucket did not have a lid the whole time we were there. There was a supervisor on the floor and she was aware of the problems, yet nobody seemed to care enough to follow-up. The manager gave us a $75 refund for the problems which we alerted him to when he asked us how our stay was upon check-out. It is a shame since the hotel is attractive and the location is convenient. But I won't be staying here again. There are too many other choices.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, June 27, 2013
Thank very much for taking time to share your comments with us regarding your recent stay. I apologize for the problems you encountered with our housekeeping department. I have shared your comments with the Director of Housekeeping will be following up with his staff. Thank you once again for your comments and your business.
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East Setauket, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2013

Away for three weeks, we found this gem of hotel the best place to stay of our trip. Located close to the upscale Cherry Creek Mall, the hotel is minutes away from downtown Denver by car. The rooms were clean and comfortable, the staff, friendly and the restaurant served a well prepared menu. While only one free breakfast per room was offered, it was the only hotel in or near a big city that offered any free breakfast at al. The buffet was excellent and well worth the money if a second guest chose to pay. On Wednesday Priority Club members were welcomed to free house wine and beer and a trivia contest with a prize for one winner. We enjoyed our stay of three nights ad would book here again if we were coming back to Denver. The key card in the elevator does do some strange things, but we were never stuck although we did take some trips up beyond our floor in order to come back down to where we were staying! All in all a fun stay!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, June 25, 2013
Thank you very much for your great comments regarding your recent stay. I will share them with the staff. I hopr that you chose us the next time you come to Denver. Thanks again for your business and your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Denver - Cherry Creek

Address: 455 South Colorado Blvd., Denver, CO 80246
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Business Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Denver - Cherry Creek 3*
Number of rooms: 269
Official Description (provided by the hotel):
The newly remodeled and upgraded Holiday Inn Denver-Cherry Creek offers a premier location just 4 miles south of downtown Denver in the heart of Cherry Creek, one block from the exciting Cherry Creek Shopping District, Colorado's #1 tourist destination. Minutes away from all of the city's major attractions, including the Denver Zoo, Denver Museum of Nature and Science, Denver Botanic Gardens, Elitch Gardens, Coors Field, Invesco Field at Mile High, Pepsi Center, Denver Mint and more. Our upscale business center features elite Fortune 500 companies and renowned hospitals, including Janus Funds, National Jewish Medical and Research Center, Wells Fargo, Porter Adventist Hospital, PCL Construction, Vectra Bank, University of Denver, US Department of Veterans Affairs, HCA Health One, Rose Medical Center, American National Bank and Charles Schwab. We offer spaciously appointed guest rooms with warm rich tones providing a distinct, luxurious feel, providing complimentary high-speed wireless internet, triple-sheeted new mattresses and pillow menu, arced shower certain rods and granite vanities and bath fixtures. Now a 100% smoke-free hotel! Indulge in our award-winning Chef creations in Front Range Grill, Olives Martini Bar or Selection Deli, featuring Starbucks gourmet coffees. ... more   less 
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Also Known As:
Holiday Inn Select Denver - Cherry Creek Hotel Denver
Holiday Inn Denver
Denver Holiday Inn

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