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“honeymoon hotel” 4 of 5 stars
Review of Holiday Inn Denver - Cherry Creek

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Holiday Inn Denver - Cherry Creek
3.0 of 5 Hotel   |   455 South Colorado Blvd., Denver, CO 80246   |  
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Ranked #57 of 148 Hotels in Denver
Cork
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“honeymoon hotel”
4 of 5 stars Reviewed December 9, 2011

stayed here in June for our honeymoon travelled from Ireland. We had no intial booking with this hotel but we are Holiday Inn loyalty members and no matter what trip we take we always take in a Holiday Inn to compare notes! so travelling from Colorado Springs we put "a" holiday inn into the sat nav (never lost) and it brought is straight to the Cherrycreek one! we were delighted with it. Arrived at the front desk, explained we had no reservations that we were on our honeymoon and were looking for a bed for 2 nights! NO PROBLEM!! got complimentary vouchers for the bar (total horrible experience) it was as if when you werent paying cash this girl behind the bar didnt want to know you and you were pawned off on a junior bar tender with a large flask of beer and forgotton about! ah well.......... note to self DRINK elsewhere! lol

so the rooms were devine! could not complain at all about this!!! spacious, clean, great view of mountains ohhh and strip club (which im only finding out now) mores the pity !! could have had a look!!!! i mean we were on honeymoon and open to new experiences!

so the shoppin centre across the way was brillant for the last minute gifts we ahd to buy!!

lady on receptions gave very clear instructions and directions on how to get to the other shopping malls! BRILLANT!!!
Booked a cab from reception and the little fecker decided to take us on a wild goose chase around the city to get us to Coyote bar! and then told us we owed him 60 dollars!! ah i think not!! gave him a 20 spot and told him he could walk away without getting his legs broken which he did!!!

Now back to the hotel we made them aware of this and it was duly noted and they apologised for the inconvenice!

we used the poor but there was sooo much clorine in it that i broke out in a rash! and another younger boy got it in his eyes and was screaming with pain.

facilities in the hotel were good! access to the internet, what with being away from home is a must and was provided on use of our hotel card key!

check out was very good, we were able to park on site! on the end of it we would totally recommend it to anyone of our friends travelling to Denver! wonderful place! great people!

thanks a mil for a lovely 2 night stay! one thing i would REALLY suggest is taht you incorporate all the taxes into the price you quote, its jst makes life a little easier when trying to calculate what you owe!! i know the whole of the States do this but at the end of the day the price you quote should be the price you have to pay with no hidden charges!!!

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, December 12, 2011
Thank you for taking time to comment on your recent stay at our hotel and congratulations on your wedding. We know you have numerous choices with your lodging needs and we appreciate you selecting us. Once again thank you for your business and if you get back to Denver we hope you stay with us.
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316 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Nebraska
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 3, 2011

Just returned from spending 2 nights at this hotel with 5 friends for a shopping excursion. We all had a wonderful experience! The hotel is just a few minutes away from the Cherry Creek Mall. The beds were fabulous and the rooms spotless. We especially loved the food - breakfasts were delicious with a huge variety and made to order omelets. Our group ate dinner in the dining room one evening and each of us had a superb entree. The menu was varied and the efforts of a talented chef were obvious. Kudos to Cortney in the bar for fabulous chocolate martinis and a friendly smile! I think we will make this a yearly getaway!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, December 5, 2011
Thank you for your wonderful comments we sincerly appreciate your business. I will share your reveiw with my staff a make sure Courtney gets special recognition. We would love to host your annual getaway next year, and if you weren't aware by that time we will be totaly renovated. Thanks again for your business.
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Monument, Colorado
Top Contributor
193 reviews 193 reviews
95 hotel reviews
Reviews in 131 cities Reviews in 131 cities
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed November 24, 2011

It's an old hotel that they have updated. It's a good location for the Cherry Creek area, but not for downtown, nor the Tech Center. I would ask for a room that faces the mountains, rather than the strip club. Free parking is nice, same with free wi-fi in the rooms. The breakfast in the morning is decent, really like the made to order omeletes. However, not sure if it's worth the money if breakfast is not included in your room price.

One major complaint, the guy that checked us in to our room (around 6pm) was a total jerk. He is probably in his late 20's. He had a really bad attitude and acted as if we were an imposition to him. I've been to 40 countries and 44 states in the US and have never had a hotel employee this rude. The female employee that was working with him was very nice, but he was terrible. He alone would be reason to never go back there.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, November 28, 2011
We appreciate your time to write your comments on your recent stay, it helps us to improve our service. As mentioned before we will be going through a total renovation begining January of 2012. As for the service you recieved from one of our front desk agents we have made some personnel changes at the front desk too ensure that future guest do not have the same problems you encountered. Once again thank you for your comments and your business.
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Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 15, 2011 via mobile

Rooms were clean, staff friendly. Breakfast was good as well. TV outdated and channels limited. Internet is terrible. Called the help line and they were going to look into it and call back - no call and net signal kept dropping out. If you need Internet stay elsewhere.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review, November 17, 2011
Thank you very much for taking time to comment on your recent visit to our hotel. I have shared your comments with the management team along with the company that is responsible for the wireless internet. I apologize that the help desk did not return your call as promised, I have shared that concern also. We will be going through a total renovation begining 2012 and HDTV will be part of it. We appreciate your business and hope that you will stay with us again.
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UK
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 5, 2011

This was the first hotel on a tour of the Rockies and Canyonlands. Room was fine, two queen beds as in most American hotels, complete with the usual facilities but oddly, the sink unit was in the main bedroom. The coffee maker was not the easiest to use and sat on the sink unit. Um, water and electricity!!! General look of the hotel felt a little jaded but the staff were very helpful. Breakfast was complementary and it suited my wife and I, particularly the omelette bar. General location was good for us with a few restaurants nearby and not that far from a local mall. The Target Super Store across the road was handy.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 26, 2011

Those magnetized hotel room keys here were awful. They almost never worked. One time I had to go to my room 3 times before I got in. There appeared to be a problem with all the room keys.

The hotel is not in a good location if you want to see the sights of Denver. It is only close to the Cherry Creek Mall--great if you want to go shopping. The hotel shuttle does not run downtown because it is too far away--leaving guests to navigate the Denver bus system themselves. The hotel is also heavily used by tour groups.

I rated the hotel lower than I would have (it would have been average) due to the problems with the room keys.

There are some restaurants and a Target across the street, but also a strip club.

  • Stayed September 2011, traveled on business
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Top Contributor
112 reviews 112 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 21, 2011

We spent two night here while in Denver and really enjoyed the property. It is conveniently located near I25 and there is a Target Super Store across the street for any necessities. I had read the reviews prior and was pleasantly pleased. Our room was very clean and not that dated. I kept looking for worn or dirty carpeting but did not find it. We were on the 7th floor of the west tower and had a nice view. The only comment that I do agree with is the tight parking in the attached ramp. The staff was very friendly and helpful. Yes, we would return.

Room Tip: Perhaps asked for the west tower and ask for a room with a view of the mountains.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Denver - Cherry Creek

Address: 455 South Colorado Blvd., Denver, CO 80246
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Business Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Denver - Cherry Creek 3*
Number of rooms: 269
Official Description (provided by the hotel):
The newly remodeled and upgraded Holiday Inn Denver-Cherry Creek offers a premier location just 4 miles south of downtown Denver in the heart of Cherry Creek, one block from the exciting Cherry Creek Shopping District, Colorado's #1 tourist destination. Minutes away from all of the city's major attractions, including the Denver Zoo, Denver Museum of Nature and Science, Denver Botanic Gardens, Elitch Gardens, Coors Field, Invesco Field at Mile High, Pepsi Center, Denver Mint and more. Our upscale business center features elite Fortune 500 companies and renowned hospitals, including Janus Funds, National Jewish Medical and Research Center, Wells Fargo, Porter Adventist Hospital, PCL Construction, Vectra Bank, University of Denver, US Department of Veterans Affairs, HCA Health One, Rose Medical Center, American National Bank and Charles Schwab. We offer spaciously appointed guest rooms with warm rich tones providing a distinct, luxurious feel, providing complimentary high-speed wireless internet, triple-sheeted new mattresses and pillow menu, arced shower certain rods and granite vanities and bath fixtures. Now a 100% smoke-free hotel! Indulge in our award-winning Chef creations in Front Range Grill, Olives Martini Bar or Selection Deli, featuring Starbucks gourmet coffees. ... more   less 
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Also Known As:
Holiday Inn Select Denver - Cherry Creek Hotel Denver
Holiday Inn Denver
Denver Holiday Inn

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