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“Wonderful Staff!” 4 of 5 stars
Review of Holiday Inn Denver - Cherry Creek

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Holiday Inn Denver - Cherry Creek
3.0 of 5 Hotel   |   455 South Colorado Blvd., Denver, CO 80246   |  
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Ranked #55 of 147 hotels in Denver
Ridgecrest, California
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Wonderful Staff!”
4 of 5 stars Reviewed December 27, 2007

I spent 4 nights in this hotel in November and it was a really great experience.

The floor buttons on the elevator can only be operated with your room key and while this was slightly difficult with shopping bags and leftovers, it was a pleasant security bonus.

The staff was amazing!! They went out of their way to be helpful, give ideas on places to eat, and they were fantastic.

The rooms were comfy, the pool and exercise room is wonderful. I didn't try the restaurant, but it didn't seem to extravagent.

The hotel is within walking distance to Cherry Creek Mall (carrying the bags back makes it unwieldy but the atmosphere is so pleasant). There is a Super Target across the street, and some fast food places near by.

My only gripe is that it's directly across from a strip bar which made it uncomfortable to walk through on the way to Target. Otherwise,
the area is well lit, and I felt very safe.

I would definitely stay here again, but the Super Shuttle driver scared the heck out of me on the way here. Next time, I'd spend the extra and take a taxi!

  • Liked — The Staff
  • Disliked — The Strip Club across the street
  • Stayed November 2007, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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276 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2007

My husband, 2 1/2 year old daughter, and 3 mo. old son stayed 2 nights at this hotel. The room was very nice & clean, but we overlooked a strip joint and adult store in the SuperTarget parking lot. The hotel itself was beautiful and well-kept. It was about 10 minutes to downtown Denver and the 16th Street mall (a great place to go for food, shopping, and hanging out if the weather's okay. Be sure to check out Rio Grande's awesome margaritas and fajitas!) Since we booked through Hotwire, the breakfast buffet was not included, but they gave us 2 tickets anyways. Kids eat free. The breakfast was fantastic! An omlette station, pancakes, french toast, bacon, sausage, eggs, oatmeal, fresh fruit, juices, cereal, you name it...it was great!
The parking, however, was terrible! They had a parking ramp that was terribly designed, leaving barely enough room for midsized vehicles to park. If you have a larger vehicle, try the top level of the ramp, behind the hotel.
Make sure you carry your hotel key with you at all times. It's required to use the elevators - very confusing at first, but it works well for security.

  • Liked — breakfast
  • Disliked — parking
  • Stayed October 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC Metro
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 25, 2007

The hotel is a straight shot to/from the airport, but if you're not familiar with Denver, it's very difficult to find the hotel coming from downtown. The trip defeated even my GPS!
The parking lot is an absolute disaster. Unless you're driving a sub-compact, don't go near it. The posts are close together and the parking spaces are impossibly small. I scraped the fender of my rental car, and I'm a very careful driver.
Check-in went well, and my Priority Club Gold status led to a nice upgrade, a welcome pack of snacks, and a free happy hour. The room was fine with upgraded amenities.
I stayed at this hotel because of an excellent rate on the Priority Club website, but in the future I would spring for a higher rate and stay closer to downtown.

  • Liked — the nice welcome
  • Disliked — the car-eating parking lot
  • Stayed September 2007, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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Los Angeles, CA
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed August 17, 2007

We spent a transition night in this Holiday Inn and couldn't have been more pleased. The room was very nice, reasonably priced, and the staff was very friendly. The hotel maintenance man helped up with mapping out a run and bike ride for the family. The waitress at dinner gave us great tips on where to take the kids the next day. It was just a warm and friendly experience.

The rooms have great beds, great air conditioning, and are very clean. For the price, it was wonderful.

  • Liked — Great room and friendly staff
  • Disliked — the exhaust smell in lobby from the idling shuttle outside the front entrance
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Atlanta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2007

This hotel, which was fairly expensive and was advertised as a "premier hotel," was full of problems. The worst problem was the lack of parking for guests. There was a convention going on while we were there, and every night when we returned, there was no parking. We had to park in some office park around the corner (hard to find) and walk in the dark (with two tired children) quite a distance to the hotel. This was not accepable at all, and the staff barely appologized. We had two rooms: one had a terrible odor, the other had mold on the ceiling by the a.c.vent. Rugs were soilded, coffee pot broken. Breakfast in the restaurant was inordinately expensive, requiring guests to order the whole buffet, and not order more economical a la carte items. Difficult with children. Although the location was good for us, and I guess I could say it was Okay, I would not stay there again. With children, I would much rather pay less for an "acceptable" hotel, have breakfast included, and parking guaranteed.

  • Liked — pool
  • Disliked — parking, rooms, breakfast
  • Stayed August 2007, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Southern California
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed October 14, 2006

I stayed here 2nd week of Oct 2006 for a business conference. I was given a special rate for the conference, i looked this hotel up on Trip Advisor and their website. From what I saw, it looked like it would be pretty good.

The Facility: I'm not extremely familiar with Cherry Creek area, but it seems like a typical average area near a big city. I must say that the outside of the facility did not match up with how I imagined it from the interior pictures online. It wasn't an eyesore, but it looked dated compared to most newer buildings. The interior lobby, bar, restaurant, etc looked very nice for a medium grade hotel, has a craftsman lodge feel. The sitting area outside near the pool is quite nice. The rooms are fair. I expected something a little nicer, but it was OK. It looks as if they recently upgraded some of the interior furniture and fixtures. The decor is good, but overall the rooms are average. The mini fridge in my room looked old worn, scratched and dented and it just sits on floor, it's very small placed in the corner of the carpet in front of the adjoining doors.

The staff: The front desk people were friendly and helpful, they seem to want to make the guest feel good. I cant blame the staff, but it reflects the overall service when something is not correct. There a few little annoyances, like the much advertised in room delivered breakfast. The menu on the desk lists many unique dishes with ads about calling in the order for room service, however when I called nobody answered, so it got patched to front desk, I asked how to place order they said to fill in card and leave on door, i explained that the problem I had was the item on my desk card had many in room choices, but the card had none of those items, only 2 items, they said to just write it in and kitchen will know. At 6:00 AM I got a call from kitchen asking why I wrote it in, I explained and they said "oh OK".

Amenities. They have a bar and restaurant, I ate few meals at the restaurant, the breakfast buffet is good and their dinners arent bad either. The waitress was very friendly, attentive and professional. The rooms offer basic hair dryer, ironing board, TV, and I mentioned the teeny ugly mini fridge. They advertise free "High speed broadband" however the keyword "speed" is not accurate. There is no wifi in room, just wired and it is the slowest connection I have ever had at a hotel, seems slower that dial up. It took over an hour to download a small file for work e-mail. Then I lost the connection, shouldn't get back on internet. So I called the "technical help" number on the in room router and got a country western type's answering machine that they will call me back later. I then noticed a different number so I called it, but got a gal's voice this time and a message that she will call me back later. I decided to skip the email attachment and skip trying to connect to internet.

The good: lobby, restaurant, and meeting rooms are nice. The price was very fair.

The bad: slow internet and poor communications.

  • Liked — friendly staff
  • Disliked — terrible slow internet connection and no support for it
  • Stayed October 2006, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnold, MD
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 13, 2006

Overall nice hotel for the $50 priceline bid, and worty of being 3-star. Biggest problem - stuck in a smoking room on a smoking floor. Once the elevator doors opened, it was so smokey in the hallway that I felt like I was walking through a chimney. The room was, however, free of smoke smell. Shower temperature also goes from perfect down to luke warm every couple of minutes. Lobby/lounge had a warm atmosphere. Internet, Parking, and Newspaper were all free, unlike the Hyatt I stayed at the week before. Strip club across the street did not interfere by noise or any other aspect. Shopping very convenient also across the street. Very suburban-like setting.

  • Liked — Free Internet, Free Parking, Free Newspaper. Great room service prices
  • Disliked — Not enough non-smoking rooms left me on a very smokey floor
  • Tips/Secrets — You can get some real bargains through priceline
  • Stayed October 2006, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Denver - Cherry Creek

Address: 455 South Colorado Blvd., Denver, CO 80246
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Family Hotel in Denver
#51 Business Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Denver - Cherry Creek 3*
Official Description (provided by the hotel):
The newly remodeled and upgraded Holiday Inn Denver-Cherry Creek offers a premier location just 4 miles south of downtown Denver in the heart of Cherry Creek, one block from the exciting Cherry Creek Shopping District, Colorado's #1 tourist destination. Minutes away from all of the city's major attractions, including the Denver Zoo, Denver Museum of Nature and Science, Denver Botanic Gardens, Elitch Gardens, Coors Field, Invesco Field at Mile High, Pepsi Center, Denver Mint and more. Our upscale business center features elite Fortune 500 companies and renowned hospitals, including Janus Funds, National Jewish Medical and Research Center, Wells Fargo, Porter Adventist Hospital, PCL Construction, Vectra Bank, University of Denver, US Department of Veterans Affairs, HCA Health One, Rose Medical Center, American National Bank and Charles Schwab. We offer spaciously appointed guest rooms with warm rich tones providing a distinct, luxurious feel, providing complimentary high-speed wireless internet, triple-sheeted new mattresses and pillow menu, arced shower certain rods and granite vanities and bath fixtures. Now a 100% smoke-free hotel! Indulge in our award-winning Chef creations in Front Range Grill, Olives Martini Bar or Selection Deli, featuring Starbucks gourmet coffees. ... more   less 
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Also Known As:
Holiday Inn Select Denver - Cherry Creek Hotel Denver
Holiday Inn Denver
Denver Holiday Inn

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