This is the worst place I've ever stayed. The staff is horrible including the managers! Was very uncomfortable from the moment we stepped in! Young girl at the front desk looked like she just rolled out of bed and came to work and was just interested in her cell phone. We went to the bar and ordered a drink and the two bartenders there couldn't be less interested...attitude attitude attitude is what we got from everyone there. To top it off I woke up at 4 am itching and my husband turned on the light and I had 2 bed bugs on me. They tore me up. Told the front desk immediately and she put us in a new room. After the inconvenience of that we told the manager when she came in for the morning shift and she said she would arrange for us to use their washers to wash our clothes because we don't know if we have bed bugs on them still. They still have not got back to us about being able to wash our clothes or try to make anything better. Also I noticed the light on last night on the room we were in so they rented it out even after knowing there are bed bugs in that room!!! We are appalled on how little they care about their guest and will still put them in that room with knowing there are bed bugs... Also appalled on how they didn't even care about fixing things with us. We want the public to know about this before they decide to stay here.
- Also Known As:
- Timbers Hotel Denver
- Timbers Denver
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