This Inn is a painstakingly restored, historic mansion from the 1800s. The interior public rooms and the bedrooms are lovely. There are currently 3 bedrooms to book. We have stayed here once in the past and enjoyed it enough to return. HOWEVER, be FOREWARNED that the owners also book big events on the same nights that they have guests in the rooms. All 3 guestrooms are on the 2nd floor. The event space, the Ballroom, is on the 3rd floor, directly above all of the guestrooms. As this is a very old home, all of the floors are hardwood and there is no soundproofing. The only way for the crowd to get to the event is to climb a grand wooden staircase and then walk (or run) down the wood-floored hallway, right past all of the doors to the guestrooms and up a second wooden stairway to the Ballroom above. On the night that we checked in, Tuesday, April 28, 2009, into the Valentine Suite, the owners had booked a high school Prom-type dance for the night. The dance was from 7:00 until 11:00 pm with a DJ and loud Disco music. You can imagine the noise level with dozens, if not over a hundred, teenagers directly overhead on a wooden floor dancing and stomping and singing and yelling! There was also a welcome-type desk for the event immediately outside our bedroom door. The attendees to the event were also allowed to be in the hallways and in the public rooms downstairs on the ground floor and outside on the veranda for the entire evening. The din was unbearable and our bedroom was actually shaking. The owner was sitting on the ground floor and fully aware of the magnitude of the situation. We tried to watch a DVD to drown out the commotion, but even with the volume turned up to 72 (!), it didn't help. Finally, at 9:00 pm, we had to leave the Inn and drive several miles to find a McDonald's that was open where we could sit for two hours until we could return to the Inn at 11:00 pm. When we got back to the Inn, the noises of the clean-up crew disassembling the event overhead and carrying everything back outside, down the wooden stairs, continued until 11:32 pm. We can understand, in this economy, why the owners would be eager to book events. I am sure that big events generate much more income than booking the 3 bedrooms. HOWEVER, if the owners book an event on a night where they have already accepted room reservations (ours was required to be prepaid and nonrefundable), then the owners should have a policy where they notify the guests - in advance - and offer the guests the opportunity to choose to cancel the reservation and refund their money in full. It is a shame that the owners do not handle this situation in a responsible and professional manner. We are sad that we will not return to the Lumber Baron Inn as long as this is the way they run their business - knowing that this could happen again at any time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanks so much bkriehl,
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I checked on that date and you're totally right. Something for sure went wrong with this night in terms of us not properly warning you of the event, or something. I'm terribly sorry this happened during your trip to Denver and the Lumber Baron Inn. It's true, our specialty is hosting events-and they're not always the quiet variety. This particular event was scheduled to be outdoors on the large flagstone patio- way away from your room and any problems. Questionable weather brought it inside to the ballroom and your night was ruined. You mentioned the policies about canceling, etc, and I'm really sorry we didn't connect. From everything you wrote it seemed like the perfect situation to give a full refund for sure. I'd invite you to visit us again in the future- reference this review, and I'll be sure to make things right for you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.