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“Quiet hotel, for top quality sleep just across the street from conference center” 5 of 5 stars
Review of Hilton Garden Inn Denver Downtown

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Hilton Garden Inn Denver Downtown
3.0 of 5 Hotel   |   1400 Welton Street, Denver, CO 80202 (Downtown)   |  
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Ranked #31 of 147 hotels in Denver
Georgia, USA
Top Contributor
81 reviews 81 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
“Quiet hotel, for top quality sleep just across the street from conference center”
5 of 5 stars Reviewed November 27, 2012

The hotel is just across the street from the conference center downtown Denver. I enjoyed being able to come back to my room, even if I just had one hour break from the tradeshow I was working at.
The bed was top quality and the room was very quiet, which made for three very good nights of sleep.
Fast free WiFi. Good business center.
Valet parking was very efficient and courtenous, but fairly expensive.
Breakfast had a good buffet with choice above the average hotel bkfst buffet, for a price that was better than most hotels. They have great, strong coffee there.
One can walk to many restaurants downtown from the hotel.

Room Tip: High floor (if you are very sensitive to street noise, as the hotel is well sound proofed)
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, December 4, 2012
Thank you for taking the time to review our hotel. It sounds like our location to the convention center was very convenient for you to get back and forth easily. I'm glad to hear that you enjoyed our breakfast and Daz Bog coffee in the restaurant. We appreciate your feedback, and thank you for staying with us. We hope to see you again the next time you are in Downtown Denver!
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485 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Lincoln, Nebraska
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2012 via mobile

We weren't here long. Just a quick overnight while traveling for Thanksgiving. The rooms were great, staff friendly etc. Wish there would have been more options for parking, but I am sure this is pretty standard downtown. Would definitely stay again

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, December 4, 2012
Thank you for your review of our hotel. It sounds like you had an enjoyable stay while traveling for the holidays. Thank you for staying with us and we hope to see you again soon at the Hilton Garden Inn!
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Anoka, Minnesota
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 25, 2012

We booked a room at this hotel because it was close to the convention center. The bellhops/valet parking attendants were absolutely awesome! So friendly and helpful!

We had a rental car and valet parking is extremely OVERPRICED! Since valet parking was all that was available, we had no choice but to pay the valet parking fee.

The hotel room was west facing with a mountain view. Not as spectacular as I had anticipated, and the west sun made the room feel like a sauna. After talking with the manager about the high temperature in the room, and several visits with the air conditioning engineer, it was determined that the hotel "standard" is to set the thermostats no lower than 68 degrees. Since every room in the hotel would be the same temperature, we had to request a refund and leave to find another place to stay. The manager complied with our request, and that was greatly appreciated.

If you want to be in a room in which you can have control over the temperature, I would suggest another hotel.

Room Tip: The temperature in the entire hotel was HOT! The AC in the rooms could not be adjusted below 70 deg...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, December 4, 2012
Thank you for your review of our hotel. I am pleased to hear that you enjoyed the service provided by our Valet team. I'm sorry to hear that you experienced some issues with the HVAC in your room and for the inconvenience this caused. If you are in Denver again, I hope you will consider our hotel again and allow us the opportunity to provide you with a more comfortable experience.
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Phoenix, Arizona, USA
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2012

I stayed at this hotel for a seminar. I was a little concerned about where I would eat, because I did not have a rental car or other transportation. It wasn't necessary. The hotel is only a few blocks from the 16th street mall with numerous great restaurants for lunch and dinner. The hotel also has its own coffe shop and restaurant, but they were pricey, so I didn't eat there. Overall, the hotel was comfortable and service was adequate. The room had a microwave and mini-fridge, too, although with no grocery stores near by, they were mostly only good for storing and re-heating restaurant leftovers. One negative was that one of the treadmills in the fitness center was not working and nothing appeared to be done about it four days later. The complimentary fitness center was a plus, but it was very crowded, so if you wanted a treadmill, you had to get there by 5am. Having one of three machines non-functional did not help. Still, I would stay there again if I was in the area for personal reasons.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, December 4, 2012
Thank you for your review of our hotel. I am glad that enjoyed your stay with us for your business trip. I will follow up on the issues you experienced in our fitness center and apologize for the inconvenience this caused you. Thank you for staying with us, and we look forward to hosting your next stay in Denver.
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Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2012

Spent a long weekend in Denver, stayed at the Hilton Garden Inn downtown Denver. The room was clean, quiet and comfortable, the complimentary breakfast was a big step up from the average fare and the location of the hotel was close to many attractions downtown.

Room Tip: We were on the south side on the sixth floor, no complaints or experience with other moms in the hot...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, December 4, 2012
We really appreciate you taking the time to review our hotel. We are happy to hear that you enjoyed our breakfast selections as well as the cleanliness and comfort of your room. Thank you for staying with us, and we look forward to seeing you for another long weekend!
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pueblo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2012

We contacted them directly because we were only about three weeks away and wanted adjoining rooms. They were very nice, and up front that they probably could only get rooms close to each other and would that be alright. I said "yes".

When we got there it was snowing and the valet service (they don't have park yourself options) was really friendly and not arrogant, and answered questions really easily about how the service worked.

The front desk was friendly as well. We got rooms next to each other.

The only down side was that the nice big hot tub by the good pool was really pretty cold, almost tepid. After a long day we had been looking forward to a good hot relaxing spa.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, December 5, 2012
Thank you for taking the time to review our hotel. I'm pleased to hear that our valet and front desk staff were so accommodating while you were here. Sorry to hear that the hot tub was not as warm as you would have liked it. We will be sure to take a look into this so that the next time you are here you can enjoy it. We look forward to your nest trip to Denver.
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Oak Ridge, Tennessee, United States
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 15, 2012

We were attending the 2012 Sweet Adelines International Competition and this hotel was one of several contracted with in Denver, November 2012. Our arrival, check in, Wi Fi, room cleanliness and maid service was excellent. The features that stood out above similar hotels was room size, helpful staff, Valet automotive services and nearness to a variety of nearby restaurants. Other hotels in the area were larger and had more grand public areas, however seemed less personal and more crowded. The 16th Street mall is two blocks away and numerous dining possibilities were available. The mini store just off their lobby was adequate for emergency needs and offered a breakfast hot wrap and bagels in addition to coffee.

Room Tip: We assume lower floors are noisier than upper ones. Our tenth floor room was quiet.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, December 5, 2012
Thank you for your review of our hotel. I am glad that you enjoyed your stay with us for the Sweet Adelines Competitions. What we will remember most about the event was the groups serenading the Front Desk staff in the lobby on their way to the competitions. It was a great experience! Thank you for staying with us, and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Denver Downtown

Address: 1400 Welton Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Denver
#23 Business Hotel in Denver
#30 Romantic Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Denver Downtown 3*
Official Description (provided by the hotel):
Centrally located between the 16th Street Mall and the 14th Street Streetscape the Hilton Garden Inn hotel in downtown Denver is right next to the Colorado Convention Center. Hilton Garden Inn offers a full buffet breakfast along with a full service restaurant and bar, Pi Kitchen & Bar. Grab an on-the-go meal from our Pavilion Pantry or a specialty coffee from our DazBog Coffee bar. Enjoy all the amenities you'll need for a perfect business or leisure stay at our Hilton Garden Inn Denver Downtown. Book your stay online today! ... more   less 
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Also Known As:
Hilton Garden Inn Denver Downtown Hotel Denver
Hilton Denver
Denver Hilton

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