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“Good for downtown business” 4 of 5 stars
Review of Hilton Garden Inn Denver Downtown

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Hilton Garden Inn Denver Downtown
3.0 of 5 Hotel   |   1400 Welton Street, Denver, CO 80202 (Downtown)   |  
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Ranked #26 of 150 Hotels in Denver
Iowa City, Iowa
1 review
“Good for downtown business”
4 of 5 stars Reviewed November 12, 2012 via mobile

Nice clean hotel with very polite staff right across from the convention center. The location is ok--great for the convention center but downtown access is hindered by construction adjacent to the hotel. Lodo is a long walk through downtown denver (which surprised me -- i guess i was expecting a cleaner, friendlier downtown).

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, November 27, 2012
Thank you for reviewing the hotel. I'm glad that you found our location to the convention center convenient. We look forward to having you back next time you are in downtown Denver!
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672 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Columbia, South Carolina
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 12, 2012

Excellent location. Excellent service. Great night's sleep and plenty of amenities. Only draw back was an issue with cable in room, but they were very, very responsive and sent someone right away and gave free movie rental and even maintenance guy brought drinks and popcorn. Great place to stay!!

Room Tip: Stay on higher floors so can see mountains.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, November 27, 2012
Thank you for taking the time to review our hotel! I am very pleased to hear that you enjoyed the hotel and our staff. Sorry about the issues with the cable, but it sounds like you were more than pleased with our resolution. Thank you for staying with us, and we look forward to your next trip to Denver.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklin, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 10, 2012

When I first arrived, around 1am, the front desk told me that I had to go to a different hotel because they were overbooked. I dont know why they at least let me know ahead of time. It was 1am and I was tired, but they did pay for my room and cab ride to the other hotel. Natasha was very nice and let me know when a room had become available, I know she was the one that had to do the dirty work, but she was very nice and understanding. I will come to the hotel again because of her hospitality. Overall, the hotel was centrally located with many things within walking distance and all the pi restaurant servers were very accomodating.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, November 27, 2012
Thank you for filling out a survey for our hotel! I am pleased to hear that our staff was able to turn around an inconvenient situation for you. We hope to see you again the next time you are in Denver.
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Tacoma, WA
Level Contributor
79 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed November 6, 2012

This hotel was in a great location - easy walk to 16th Street shopping, restaurants, and other activities. The hotel's conference facilities worked out just fine, front desk and bell staff were friendly, room was spacious - no complaints at all. There is an espresso shop right on the property, although there is at least one Starbucks within easy walking distance (I have my priorities).

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, November 8, 2012
Thank you so much for reviewing our hotel. I am pleased to hear that your accommodations and our amenities met your expectations. We hope to see you again the next time your travels bring you to downtown Denver.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 5, 2012

This hotel is in a great location for anyone attending a convention at the Denver Convention Center - it is an easy 1/2 block walk. It is also close walking distance to the open air mall up and down 16th street, which has many stores, restaurants and night spots. The staff is very friendly and helpful, and the room is clean, with a micro wave and refrigerator to help out with meals. There is really good FREE coffee in the lobby each morning - not the case with some of the other hotels near the Convention Center.

Room Tip: The higher floors have a great view of the Denver skyline and the mountains in the distance.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, November 8, 2012
Thank you for taking the time to review our hotel. We are glad that you found our proximity to the 16th street mall and Convention Center to be convenient. It's always nice to hear that our staff was friendly, and we are glad you enjoyed the coffee. We hope to see you again soon.
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Eugene, Oregon
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed here for three nights. The room was very comfortable. The HVAC was quiet and efficient. There is a refrigerator and microwave in every room. The coffee maker has a stainless steel pot, not glass, so the hot water tasted like hot water and not coffee. As a teas drinker, that was a nice touch. The blackout curtains do a great job making it easy to sleep regardless of the light. The breakfast was good (though the eggs tasted weird to me - that is a preference thing). The convention center is across the street. There is wifi and free printing for guests. A nice waiting area in the lobby. The Hotel was FULL and there was enough staff on duty to handle all requests. Valet is $29 a night and very efficient. I was traveling for business but had my family with me. This was an enjoyable hotel experience.

Room Tip: Call Valet 10 minutes before you need your car.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, November 8, 2012
Thank you for reviewing our hotel! I am very pleased to hear that you enjoyed all of our amenities and found our staff to be accommodating. Thank you for staying with us, and we hope to see you again when you are in Denver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
375 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed November 4, 2012

Hotel is in a great location. Staff were super friendly and courteous and always smiling and willing to help. Rooms were comfortable, modern and clean. Breakfast was the standard HGI fare. A short 5 minute walk (in a safe area) takes you to the 16th Street Mall.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review, November 8, 2012
Thank you for taking the time to review our hotel. It sounds like you enjoyed yourselves very much! We appreciate your business and look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Denver Downtown

Address: 1400 Welton Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Denver
#22 Romantic Hotel in Denver
#22 Business Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Denver Downtown 3*
Number of rooms: 221
Official Description (provided by the hotel):
Centrally located between the 16th Street Mall and the 14th Street Streetscape the Hilton Garden Inn hotel in downtown Denver is right next to the Colorado Convention Center. Hilton Garden Inn offers a full buffet breakfast along with a full service restaurant and bar, Pi Kitchen & Bar. Grab an on-the-go meal from our Pavilion Pantry or a specialty coffee from our DazBog Coffee bar. Enjoy all the amenities you'll need for a perfect business or leisure stay at our Hilton Garden Inn Denver Downtown. Book your stay online today! ... more   less 
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Also Known As:
Hilton Garden Inn Denver Downtown Hotel Denver
Hilton Denver
Denver Hilton

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