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Hilton Garden Inn Denver Downtown: Traveler Reviews

3.0 of 5
1400 Welton Street, Denver, CO 80202 (Downtown)
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Hilton Garden Inn Denver Downtown
Ranked #20 of 146 hotels in Denver
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276 reviews from our community

Traveler rating
    134
    113
    19
    6
    4
See reviews for
Families
31
 
Couples
56
 
Solo
32
 
Business
142
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Iowa City, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good for downtown business”
4 of 5 stars Reviewed November 12, 2012 via mobile

Nice clean hotel with very polite staff right across from the convention center. The location is ok--great for the convention center but downtown access is hindered by construction adjacent to the hotel. Lodo is a long walk through downtown denver (which surprised me -- i guess i was expecting a cleaner, friendlier downtown).

Stayed November 2012, traveled on business
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Ask Chrisjdclark about Hilton Garden Inn Denver Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review
November 27, 2012
Thank you for reviewing the hotel. I'm glad that you found our location to the convention center convenient. We look forward to having you back next time you are in downtown Denver!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very friendly!!”
5 of 5 stars Reviewed November 12, 2012

Excellent location. Excellent service. Great night's sleep and plenty of amenities. Only draw back was an issue with cable in room, but they were very, very responsive and sent someone right away and gave free movie rental and even maintenance guy brought drinks and popcorn. Great place to stay!!

Room Tip: Stay on higher floors so can see mountains.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by USCGamecocks20102011 for Denver
Ask USCGamecocks20102011 about Hilton Garden Inn Denver Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review
November 27, 2012
Thank you for taking the time to review our hotel! I am very pleased to hear that you enjoyed the hotel and our staff. Sorry about the issues with the cable, but it sounds like you were more than pleased with our resolution. Thank you for staying with us, and we look forward to your next trip to Denver.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklin, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Made Good of a Bad Situation”
4 of 5 stars Reviewed November 10, 2012

When I first arrived, around 1am, the front desk told me that I had to go to a different hotel because they were overbooked. I dont know why they at least let me know ahead of time. It was 1am and I was tired, but they did pay for my room and cab ride to the other hotel. Natasha was very nice and let me know when a room had become available, I know she was the one that had to do the dirty work, but she was very nice and understanding. I will come to the hotel again because of her hospitality. Overall, the hotel was centrally located with many things within walking distance and all the pi restaurant servers were very accomodating.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Christopher W about Hilton Garden Inn Denver Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review
November 27, 2012
Thank you for filling out a survey for our hotel! I am pleased to hear that our staff was able to turn around an inconvenient situation for you. We hope to see you again the next time you are in Denver.
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Tacoma, WA
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
“Met all my expectations”
5 of 5 stars Reviewed November 6, 2012

This hotel was in a great location - easy walk to 16th Street shopping, restaurants, and other activities. The hotel's conference facilities worked out just fine, front desk and bell staff were friendly, room was spacious - no complaints at all. There is an espresso shop right on the property, although there is at least one Starbucks within easy walking distance (I have my priorities).

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hambug about Hilton Garden Inn Denver Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review
November 8, 2012
Thank you so much for reviewing our hotel. I am pleased to hear that your accommodations and our amenities met your expectations. We hope to see you again the next time your travels bring you to downtown Denver.
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Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
“Good choice if you are in Denver for a convention”
4 of 5 stars Reviewed November 5, 2012

This hotel is in a great location for anyone attending a convention at the Denver Convention Center - it is an easy 1/2 block walk. It is also close walking distance to the open air mall up and down 16th street, which has many stores, restaurants and night spots. The staff is very friendly and helpful, and the room is clean, with a micro wave and refrigerator to help out with meals. There is really good FREE coffee in the lobby each morning - not the case with some of the other hotels near the Convention Center.

Room Tip: The higher floors have a great view of the Denver skyline and the mountains in the distance.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by C W for Denver
Ask C W about Hilton Garden Inn Denver Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis B, General Manager at Hilton Garden Inn Denver Downtown, responded to this review
November 8, 2012
Thank you for taking the time to review our hotel. We are glad that you found our proximity to the 16th street mall and Convention Center to be convenient. It's always nice to hear that our staff was friendly, and we are glad you enjoyed the coffee. We hope to see you again soon.
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Additional Information about Hilton Garden Inn Denver Downtown

Also Known As:
Hilton Garden Inn Denver Downtown Hotel
Hilton Garden Inn Denver Downtown Hotel Denver
Hilton Garden Inn Denver
Hilton Denver
Denver Hilton
Address: 1400 Welton Street, Denver, CO 80202
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Denver
#23 Family Hotels in Denver
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Centrally located between the 16th Street Mall and the 14th Street Streetscape the Hilton Garden Inn hotel in downtown Denver is right next to the Colorado Convention Center. Hilton Garden Inn offers a full buffet breakfast along with a full service restaurant and bar, Pi Kitchen & Bar. Grab an on-the-go meal from our Pavilion Pantry or a specialty coffee from our DazBog Coffee bar. Enjoy all the amenities you'll need for a perfect business or leisure stay at our Hilton Garden Inn Denver Downtown. Book your stay online today! ... more   less 
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