Trip Summary:
Length of Stay - 4 nights each x 2 visits
Room Class Booked - Standard Non-Smoking
Room Class Stayed - Standard Non-Smoking
Rate Class (with Taxes): $140 - Corporate Rate - Rack is $300. Still a good value at rack rate.
Check-In:
Arrived about 9 PM via taxi - the check in desk was not busy and well staffed. The desk clerk was extremely nice and had me checked in promptly, inquiring if I needed a wakeup call.
Room:
Like most residence in 1 bedrooms, the mini-suite consists of a sitting area/dining area/work area/kitchen space of decent size. The bedroom contained 1 queen size bed, and while a little smaller than at some RIs I have stayed in, was more than spacious. A full sized vanity area is adjacent to the bathroom.
The rooms are well maintained and were cleaned spotlessly each day. Several times, the housekeeper left a nice note. I travel with a stuffed animal my wife gave me when we were dating, on a couple of occasions he was posed in the room. Fresh toiletries were left, partials were not removed (I view this as a good thing, taking them before used up is just a waste.)
Amenities:
If I had one negative, it would be the lack of a pool. There is a 24 hour outdoor hot tub and a decent workout room. The TV offers a full suite of cable channels. There is 'The Market' in the lobby which sells a selection of snacks and RTE meals at reasonable prices.
Food and Beverage:
Each day, the hotel offers a free breakfast in the Hearth Room in the lobby. It's a huge spread, varies daily, but for example today featured scrambled eggs, ham and cheese scrambled eggs, bacon, potatoes, sausage, biscuits, fruit salad, 3 kinds of cold cereals, make it yourself waffles and french toast. Plus the usual breads and juices....
Monday thru Thursday evenings, there is a free reception in the Hearth Room. Not just snacks, these are full meal offerings. The menu changes regularly, but for example one night this week featured Mac and Cheese (with sliced hotdog option), 2 types of salad, fresh baked whole wheat roles, and vegetarian tomato tortellini soup. There is a cash bar available in the evenings.
Room service is available from the Broker restaurant next door (at comparable prices to the establishment). I didn't use room service this trip, see Location, below.
Location:
The hotel is located less than a 2 block walk from the 16th street mall, a pedestrian walkway over 1 mile long and featuring a huge assortment of shops and restaurants, both local and chain (hence no room service). A free shuttle bus runs the length of the mall and makes it easy to get to the LoDo section in a quick amount of time.
Coors field is about a 15 minute walk (perfectly safe both ways, I did it for a game).
The hotel is also convenient to many businesses, and by taking advantage of the mall shuttle, less than a 15 minute trip to the Pepsi center.
Customer service:
The hotel staff is really top notch and seems to enjoy working at the hotel. One night, the AC in the room made a slight rattling noise. I reported the issue to the front desk in the AM, and the problem was resolved prior to my return to the room. There was a message on the phone indicating the problem had been resolved, and a note in the room from maintenance to let me know they had been there, as they had to move my suitcase.
Hearth room staff kept the tables constantly clean.
Other Notes:
On some nights, the hotel offers bingo tournaments for charity, or other events in the hearth room.
Conclusion:
This is one of the top Residence Inns I have stayed at (and I have stayed at more than a few. I cannot recommend it enough for either a short or long stay in the Denver area.