This is one of the finest hotels I've ever stayed at, and I travel a lot.
The key is service. When we checked in, my wife and I were confused as to who was getting the bags off the Super Shuttle, and the bag with my laptop was left on the shuttle. I told Erik, who greeted us, oh my God, the shuttle is leaving with my bag.
He literally chased the van down and rescued my bag.
That's the kind of service we had the whole trip.
I will say at brunch the restaurant staff could be more attentive, but they were friendly and helpful. We had great service in the lobby bar.
Overall, we found service to be outstanding. And that matched with a quiet, well appointed room, fast elevators -- don't laugh, that matters with 37 floors -- and in general excellent attention to detail.
Now here is the amazing part. We placed a wakeup call one morning. The system asked if we wanted a 10 minute reminder. I said yes. When the call came, my wife was in the shower, and I was sleeping in.
After call number 2, I heard a knock at the door. The Hyatt actually sent a person to our door to knock and wake us up.
I think this is a very rare thing in modern times.
It is clear to me that the management of the Hyatt Regency Denver is very well trained and attuned to customer service.
Beyond service, the bed is one of the best I've slept in. My wife likes the bed firm; I like it a bit softer. Somehow this bed worked for both.
We've traveled a lot and between us we feel this is one of the bext hotels we've experienced.
The John Ruskin poem carved in stone around the hotel adds to the experience.










