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Hyatt Regency Denver At Colorado Convention Center: Traveler Reviews


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88% Recommend
4.5 of 5 stars 184 reviews
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Denver Hyatt staff and service excel

Hyatt Regency Denver At Colorado Convention Center

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5 of 5 stars
richwig 1 contribution
Okemos, Michigan
Jun 12, 2007 | Trip type: Business, Couples
5/5 found this review helpful

This is one of the finest hotels I've ever stayed at, and I travel a lot.

The key is service. When we checked in, my wife and I were confused as to who was getting the bags off the Super Shuttle, and the bag with my laptop was left on the shuttle. I told Erik, who greeted us, oh my God, the shuttle is leaving with my bag.

He literally chased the van down and rescued my bag.

That's the kind of service we had the whole trip.

I will say at brunch the restaurant staff could be more attentive, but they were friendly and helpful. We had great service in the lobby bar.

Overall, we found service to be outstanding. And that matched with a quiet, well appointed room, fast elevators -- don't laugh, that matters with 37 floors -- and in general excellent attention to detail.

Now here is the amazing part. We placed a wakeup call one morning. The system asked if we wanted a 10 minute reminder. I said yes. When the call came, my wife was in the shower, and I was sleeping in.

After call number 2, I heard a knock at the door. The Hyatt actually sent a person to our door to knock and wake us up.

I think this is a very rare thing in modern times.

It is clear to me that the management of the Hyatt Regency Denver is very well trained and attuned to customer service.

Beyond service, the bed is one of the best I've slept in. My wife likes the bed firm; I like it a bit softer. Somehow this bed worked for both.

We've traveled a lot and between us we feel this is one of the bext hotels we've experienced.

The John Ruskin poem carved in stone around the hotel adds to the experience.

  • Liked — Service and location for our conference
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since January 21, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $228 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
pretty lobby-noisiest hotel in denver

Hyatt Regency Denver At Colorado Convention Center

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2 of 5 stars
DenverPeter 1 contribution
denver
Jun 10, 2007
3/7 found this review helpful

My wife and I have stayed in several Denver hotels as
"date nights". The Monaco, the Adams Mark, Oxford and now the Hyatt. Firstly I should say that we overpaid wildly as this was a big convention weekend and this may have flavored the experience. The lobby and amenities are quite nice. The room was nice enough and clean but not impressive compared to some of our other date nights. But for us, the ABSOLUTE DEAL BREAKER was the noise. Its hard to describe how loud it was in the room. Next door, the ladies ordered room service and I knew exactly what they got. They talked about how one of them opened the 6 dollar Aquafina bottle that came in the room and all this in a normal speaking voice and at 12:45 am. In the other direction the gentleman flipped between HBO and something else. We looked each other with tears we were so dissapointed, so we called the front desk. Quickly security came and quiteted the neighbors. This left a muted TV from somewhere below us and doors closing up and down the hall. We fell asleep at 1:45 am
We parked in the lot owned by the Hyatt and the next day asked if it was validated but the concierege just smirks and says "just pay as you leave" so it cost us 21 bucks to overnight park. (We probably could have parked on the street for 2 dollars since we arrived later on a Sat.). That took us aback since we were paying over 300 for the one night. Moncao, Brown Palace or the Oxford are all far better for actually sleeping if your thinking of spending that kind of dough anyway

  • Disliked — noisier than a one room youth hostle
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Visit was for Quality time with family
  • Age group 35-49
  • Member since June 10, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $228 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great location, great stay

Hyatt Regency Denver At Colorado Convention Center

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5 of 5 stars
TheFalls 6 contributions
The Falls, Ohio
Jun 1, 2007 | Trip type: Couples
3/3 found this review helpful

Excellent hotel! Rooms are comfortable, great beds! Very clean. The downtown location is very convenient. There was a large group staying the weekend we were there and still the hallways were quiet and no disturbances. We paid $141.00 a night (AAA) which was very reasonable considering the great location and facility itself. We also enjoyed a free breakfast buffet each day and it was very good! Very fresh and tasty foods with a large selection. Would highly recommend this hotel and if I ever find myself in Denver again, would surely stay here. Parking is roughly $20.00 per day in the garage.

  • Liked — The location.
  • Disliked — Nothing.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay May 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved it!

Hyatt Regency Denver At Colorado Convention Center

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5 of 5 stars
beertrav 15 contributions
New Mexico
Jun 1, 2007 | Trip type: Family
4/4 found this review helpful

Got 2 nights for $75 and $76, respectively, on Priceline. Great place, awesome views of the mountains and city from our 32nd floor room.
2 large full-sized beds with tons of pillows, large bathroom, desk, in-room safe, flat-screen TV, armchair with ottoman. Fee for internet/wireless.

Very fast elevators with video-pictures for distraction. Coffee shop has yummy baked goods. Beautiful lobby with large open bar, waterfall fountain. Friendly check-in. Parking $21 self-serve but free in-and-out. Long lap pool, outdoor hot tub and lounge chairs, sauna, enormous fitness room with changing rooms. Great location, 2 blocks from the 16th street mall, across the street from Convention Center and Denver Pavilions. Always saw a lot of people hanging out in the lobby.

Would love to stay there again sometime.

  • Liked — great room, awesome view
  • Disliked — guy who commandeered the hot tub for hours
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since April 27, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good, clean and professional

Hyatt Regency Denver At Colorado Convention Center

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4 of 5 stars
scorpionsting24 4 contributions
Mount Pleasant, South Carolina
May 22, 2007
2/3 found this review helpful

Overall the hotel was very pleasant. I stayed here for a conference and the hotel room was booked for us by my husband's department. It was very convenient as the conference took place on the third floor.
The room was quite spacious and the bed was comfortable with very plush bedding. The flat screen tv had a good selection of channels but no premium channels like HBO etc. Toiletries were very nice and we definitely liked the citrus massaging body bar!
The gym was very nice but I guess that should be expected with a "conference" orientated hotel. The indoor pool was quite large and the outdoor jacuzzi was fun!
The worst thing about the hotel was the concierge who knew very little about anything I asked for. Do your homework before you get there!
Also note - a taxi from the airport to any main hotel has a fixed price of $45. DO NOT pay for more than this the way we got conned into it!
Overall a nice hotel if you like the professional, clinical setting. Not quite a home away from home.

  • Date of stay April 2007
  • Member since May 17, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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