We stayed at the Hyatt for several days as we were attending a wedding in Denver. Overall, our stay was quite pleasant. The room was very clean and appeared to have the latest furnishings available. The breakfast buffet on the weekend was outstanding as well.
However, we had difficulty getting our room cleaned. Unlike other hotels that provide a sign noting that you would like to have your room cleaned as soon as possible, this hotel did not. The first day we were out during the day and came back mid to late afternoon to find our room still unattended to by the housekeeping staff. When the staff finally came through we left the room so they could clean. On Saturday we again left for the day to return around 3:00 to yet again, no cleaned room. Since we were getting ready to attend a wedding, we needed the room and had the privacy sign out. Housekeeping then called and said that since we had the sign out they were unable to clean the room, which was okay since we were leaving the next morning.
When I checked out, the staff asked how the stay was. I did give them feedback about the housekeeping issue and to their credit, they discounted parking for us.
All in all though, I would probably have stayed at the Hampton Inn near by. We could have gotten the same quality of rooms (with breakfast included) for a better price and better housekeeping service. Please note, I am not complaining about housekeeping; the hotel just needed to have more workers available.