Very nice, clean property.
We had requested a KING room and were given a doubles (this was the only problem with the stay). They offered to move us the next day to a king room and upgraded us to the club floor for not being able to provide the KING we requested, so we were satisfied as the club floor had lots of extra goodies). We've never stayed at a HYATT on the club floor, and were impressed enough to maybe even request it for our next trip to a Hyatt. Free light breakfast and afternoon snacks on the club floor.
As for the room, it was very clean. This is our major requirement in any hotel stay. There was a large flat screen TV. The bed was comfortable (we both slept great). The amenities were very high end incluing L'Occitane brand products.
The concierge was very helpful with and provided us with directions for a nice day trip.
There is an enterprise car rental on-site. We rented a car to go to the mountains for a quick day-trip.
The lobby is large, open, and inviting.
The properly is just one block away from the convention center and downtown shopping.
The property had the cleanest workout and indoor pool area I have ever seen at a large hotel. There is a spa on site, but it looked like massage only as I did not see a menu for skin care services, but they might offer them as well.
A very nice hotel.














