We recently stayed in a suite for a personal weekend. The property was centrally located to restaurants, shopping and entertainment. Our room and the common areas of the hotel were well-kept, clean, and tastefully decorated. The bed was not as comfortable as we have experienced at other Hyatts of similar category. The fitness center and pool was rather large and well-equipped for a Hyatt. The only downside to the fitness center and pool during my stay was that there were a large number of unsupervised children playing on the gym equipment and in the pool area. I think the high number of children was due to the fact that the city's winter lights festival was going on during my stay. From a liability perspective and to ensure that adult guests weren't bothered, I think management could have done a better job of asking unsupervised children to leave the gym and of enforcing the "adults only" pool hours.

The service was good--everyone was friendly, responsive and accommodating. They did a good job of recognizing my Diamond status on check-in. The main criticism I have about their Diamond amenities deals with the breakfast. My partner was sick during our stay and so we asked the front desk staff (who conferred with their managers) if we could order our Diamond breakfast to our room. We were told that we couldn't order the breakfast to the room and that our only option would be the offerings in the Regency lounge. The Regency lounge breakfast was basic with no hot offerings. Management should revisit their policies on how they treat their most loyal customers. Allowing Diamond members to have their breakfast delivered to their rooms would go a long way in making their most loyal customers feel more appreciated.

Because the service and property met my base expectations for a Hyatt Regency, I gave them an average rating which I think is quite fair given my experience with various Hyatt properties. Overall, it was a nice stay and we would return, but not on a weekend when the hotel will be overrun with children.

My wife and I have stayed at this Hyatt multiple times. Every thing from a standard room to a one bedroom suite. We have never been disappointed. Valet is always right there and check in is always a breeze. The lounge in the lobby is a great place to meet before dinner and the peaks lounge is an absolute must see.

The location of this hotel is right off the 16th street mall. Plenty of shopping and restaurants within walking distance. There is also a free trolley shuttle on the 16th street mall that goes from the west end to the east end.

They hotel is in a great location just next to the long 16th Street Mall and close to the Convention Centre and the theatre disctrict. The loght rail also stops almost outside.

The lobby is huge and the room was very comforatable with soft beds, wi-fi in the room, large and clean bathroom.

There is an excellent large gym with lots of equipment and also an indoor pool and outdoor jacuzzi.

The staff were all great and very helpful throughout. I would have given the hotel 5-stars but we needed to make a business call to New York. The cost to the hotel would be minimal, probabably no more than a couple of dollars for an hour call - however they charges us $93 for the call. Thatis simply extortionate and clouded my view of the hotel which, otherewise, was excellent.

My wife and decided to have a long weekend break to Denver and after much searching both on price and location booked this hotel.

So what did we think ?

The hotel is in a great location with a very short walk to the main shopping, restaurant area on 16th Street, the facilities in the hotel are what you would come to expect from a Hyatt which is a good thing. The room we had on the 13th floor overlooking the mountains was very clean and had everything you could want.

Overall a great hotel in a great location the only down side was the internet card in the rooms which i felt was a little excessive, however, with free Wi-Fi in the lobby and Starbucks Shop across the street this was not a real hardship. Be warned of the Valet parking though $30 a night or $25 for self-parking, even so, I must admit we looked at public parking which there was loads of around the hotel and in the end opted for the Valet Parking for ease and safety.

Overall, would we go back again ? Totally !!!

If you are stuck for other hotels in downtown try the Hyatt’s Sister hotel which was the other side of 16th Streat.

For the shoppers out there try Colorado Mills Outlet or Castle Rock both a short drive from downtown.