I first stayed at this hotel for a stay, park, and fly in May. They have a very reasonable rate for an overnight stay, airport shuttle, and free parking for up to 14 days. While the overnight stay went fine, I did have a security issue with my vehicle parked at the hotel while I was away on vacation. I notified Ket, the manager at the hotel about the situation and he was very helpful in trying to resolve the situation. Once home, I exchanged several emails with Ket about the incident. While the hotel was ultimately unable to provide financial assistance with my vehicle repairs, Ket did provide me with a free suite at a later date. On my second visit, everything went fine and the hotel staff were very friendly and accommodating. The hotel does appear to now have security cameras in the parking lot. Ket helped to turn a less than ideal situation into a positive one.