I have stayed at this hotel for the second time and both times have been impressed by a young man named Drew at the front desk. He is a "can do " person and maintains an air of professionalism and courtesy even under chaos.
I am a small business owner of 30 years in a resort town. I always pay attention when I see workers doing an exceptional job.
Keep hiring good people like Drew and you will have my business. Thank you, M. Wintzer