I had to stay here due to a disasterous flight travel day. It was unexpected but they got me in. They were extremely busy (phones ringing constantly, line of people checking in, shuttle busses running to/from the airport) but they handled it all like a champ!! They were calm but focused and got people in with smoothness and ease. When I got to my room it was massive!! It had 2 queen beds and the layout was great! Made the room feel that much larger. Had a desk, fridge, microwave, tv, coffee pot, and even extra blankets! I was very impressed. The only thing that I had to clean myself was the coffee pot where you fill the water, it looked dirty but it was water stains that were never dried off properly. Not a big deal though.