We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff” 4 of 5 stars
Review of JW Marriott Denver Cherry Creek

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added JW Marriott Denver Cherry Creek to your Saves list
JW Marriott Denver Cherry Creek
4.5 of 5 Hotel   |   150 Clayton Lane, Denver, CO 80206 (Cherry Creek)   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Save 15% This Summer!
Ranked #15 of 149 Hotels in Denver
Mason City, Illinois
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Great staff”
4 of 5 stars Reviewed 3 days ago NEW

Convenient location near interstate and shopping centers. Clean and reasonably quiet for urban area. Decent restaurants within a few minutes drive. There is an easy on and off access to the I 25 nearby.

Room Tip: We always choose an east side room for less road noise
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

586 reviews from our community

Traveler rating
    417
    114
    30
    14
    11
See reviews for
121
150
31
198
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I work in Cherry Creek and some friends and I were at the bar in the Jw Marriott after a long week. The bartenders were cute, the aps were great, and it got busy as we were getting busy with the Cherry Creek ladies. At about 10 the bar was hopping and we decided we were too far gone to drive home, so on the way to the restroom I stopped by the front desk to see how much a night would cost. I asked Zack at the front desk how much it would cost for a room with a few beds. He told me he would do what he could to get me back into the bar because "we need to get you back into the action." I went to the restroom and he stopped me on the way back telling me he could get me a room in which he could put 3 beds in for 299. I jumped on it. A few hours later my friends ended up getting their own room because I found a new friend to share mine with. The next thing I know I woke up with a beautiful view of the mountains and nice break from home that started as just a couple of drinks with some buddies. A mini-vacation in a nice hotel with a great bar and a beautiful view. .

Room Tip: Definitely somewhere I will be sending family and friends from now on. It's the nicest area in D...
See more room tips
  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at JW Marriott Denver Cherry Creek, responded to this review, 2 days ago
Thank you for the comments regarding your experience with us. We are delighted to hear you had such a good time in our bar and enjoyed your room. It was a pleasure hosting you and we hope you will come back to see us again soon!

Kind Regards,

Nick Schmuecker
Front Desk Manager
JW Marriott Denver Cherry Creek
303-316-2700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stluciahoneymoon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

For a "5 star" hotel it is not family friendly. We started by pulling into the valet area to proceed to unload our car ourselves. Valet helped other cars that pulled in after us and we finally asked why we were not being helped. Got to front desk and checked in, we requested 2 bed rails since we have kids and don't want to fall of the beds while we are sleeping. The girl at the desk had never heard of such a request and we insisted she contact housekeeping since it's pretty standard. Later she called and said she spoke with housekeeping and they too had never herd of the rails too. I asked to speak with them myself since this is just preposterous, she refused and eventually I got the on shift manager. He too insisted they he has never heard of railings and refused to give me the corporate phone number to voice a complaint. Probably the last time I will ever use a Marriott

Stayed May 2015
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie M, Guest Relations Manager at JW Marriott Denver Cherry Creek, responded to this review, 3 days ago
Good morning and thank you for providing us with your feedback in regards to your last stay.
On behalf of the JW Marriott Denver Cherry Creek I would like to express our apologies for the inconveniences you encountered during your stay with us again. We don't have bed rails for our guest beds available currently, however do provide pack and plays. Hand rails haven't been a frequent request for us, however something to look into.
Thank you again and we hope to see you with us again in the near future.

Best regards,
Stefanie McDowell
Rooms Operations Manager
JW Marriott Denver Cherry Creek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guadalajara, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 1 week ago

Stayed 1 night with my brother , he had an early flight so I planed to rest untill 11 Am. He told reception on the way out and even with a no disturb sign on my door housekeeping tríed to get in twice. When I went down for breakfast every place was sold to locals for there Brunch. They did not save any spaces for the guests actualy staying at the Hotel. The only thing the Reception could do is apologise and recomend a restaurant around the córner. Good yes very good no.

  • Stayed March 2015, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at JW Marriott Denver Cherry Creek, responded to this review, 1 week ago
Thank you for taking the time to provide your feedback regarding your recent stay. We have shared your feedback with the appropriate hotel team to ensure we address these issues moving forward. We appreciate the opportunity to host you as our guest and hope we will get the chance to better your experience in the future. If there is any other way I can be of service please let me know.

Kind Regards,

Nick Schmuecker
Front Desk Manager
JW Marriott Denver Cherry Creek
150 Clayton Lane
Denver, CO 80206
P: 303-316-2700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

I've been visiting the JW Marriott (Denver Cherry Creek) for over a year. It is one of my absolute favorite destinations. The entire staff from the front door valet to the front desk to the management is friendly, fantastic and helpful. They always make me feel so welcome and treat me like a VIP. Anyone traveling to the Denver area add this to your list of "homes away from homes". They also welcome and treat all "children in little hair suits" with affection, goodies and attention. With the shopping and plethora of restaurants all within walking distance, the location is excellent matching this remarkable Hotel! Max D

  • Stayed March 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at JW Marriott Denver Cherry Creek, responded to this review, 1 week ago
Thank you so much for your comments. It is truly an honer to be considered a home away from home. We appreciate the opportunity to host you as our guest and hope you will visit us again soon!

Kind Regards,

Nick Schmuecker
Front Desk Manager
JW Marriott Denver Cherry Creek
303-316-2700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aspen, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my go to hotel whenever I travel to Denver. It is everything and more you'd expect from a hotel of this caliber. I've never been treated better and I am a very frequent traveler. Everyone from the valet when you enter the hotel to the front desk, housekeeping and restaurant were top notch. I would advise anyone traveling to the Denver area to stay here and no place else. It is INCREDIBLE

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at JW Marriott Denver Cherry Creek, responded to this review, 1 week ago
Thank you so much for your feedback. We are delighted to hear that you have had such a good experience with us. It's always a pleasure hosting you as our guest and we look forward to seeing you again next time!

Kind Regards,

Nick Schmuecker
Front Desk Manager
JW Marriott Denver Cherry Creek
303-316-2700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 weeks ago

If you have an opportunity to stay at The JW take it! Fantastic views, all the employees are so friendly and helpful! The rooms are spacious and well taken care of! A real treat to stay at such a lovely property!

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Manager at JW Marriott Denver Cherry Creek, responded to this review, 2 weeks ago
Thank you for taking the time to provide us with feedback regarding your recent stay. It was a pleasure getting the opportunity to host you as our guest and we hope to see you again next time!

Kind Regards,

Nick Schmuecker
Front Desk Manager
JW Marriott Denver Cherry Creek
150 Clayton Lane
Denver, CO 80206
P: 303-316-2700
F: 303-316-4697
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to JW Marriott Denver Cherry Creek? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Denver Cherry Creek

Address: 150 Clayton Lane, Denver, CO 80206
Location: United States > Colorado > Denver > Cherry Creek
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Denver
#6 Luxury Hotel in Denver
#10 Romantic Hotel in Denver
#10 Family Hotel in Denver
#12 Business Hotel in Denver
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Denver Cherry Creek 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
Welcome to the JW Marriott Denver Cherry Creek, where guests are free to be themselves. As one of the premier Denver luxury hotels, we provide guests with an experience they can only have at the JW Marriott. Nestled in Denver near the Rocky Mountains, the hotel makes you feel the influence of a comfortable and free mountain lifestyle. With an award-winning restaurant, Second Home Kitchen + Bar, serving creative spins on American classics and a beautiful fire pit, you too can take in the Colorado atmosphere. Our luxurious guest rooms have views of Cherry Creek and many look out on the spectacular Rocky Mountains. With marble tubs and handsome furniture you will stay in style. For a day of relaxation, head to Antoine du Chez, our on-site salon and spa. Steps from the best shopping in Denver and minutes from many top Denver attractions, we are perfectly located. Head to a Broncos game, or spend the day at the Nature and Science Museum. Immerse yourself in timeless luxury at the JW Marriott Cherry Creek ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotwire, TripOnline SA, Hotels.com, Orbitz, Odigeo, Marriott and Jetsetter so you can book your JW Marriott Denver Cherry Creek reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Denver Cherry Creek Hotel Denver
Jw Marriott Cherry Creek
Marriott Denver
Denver Marriott

Owners: What's your side of the story?

If you own or manage JW Marriott Denver Cherry Creek, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.