We looked at tons of "luxury" hotels in the Denver area and chose the JW Marriott reading reviews. We were disappointed. While the hotel was nice, it was far from luxury--at least what we've exp. before. Upon arrival the front desk informed us that our room was not ready and offered a handicap room. We politely declined just in case someone needed that room for the purpose it was intended for. We were then assigned another room (309) which had a horrible smell. After struggling with the smell, I asked for a different room. A different front desk person quickly obliged and offered the same type of room on a different floor but with access to the concierge lounge. The lounge was ok, but not fabulous or even quiet. We noticed there were numerous unattended teenagers running around the floors and yelling in the hallways into wee hours.
The rooms were nothing more than standard. The beds were very uncomfortable and the pillows were flat and old. The bathroom was about the only thing worth noting--more upscale than the average.
The hotel restaurant was very noisy and slow with service.
Looking at the website, it stated a self-parking option was available but when asked upon check in we were told there wasn't an option and valet was mandatory.
Certainly more was expected for the price and the advertising of a luxury hotel. We'll go back to the area but it’s not worth the time (or money) for the JW Marriott.
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- Also Known As:
- Jw Marriott Denver Cherry Creek Hotel Denver
- Jw Marriott Cherry Creek
- Marriott Denver
- Denver Marriott