Marriott has it down. They know that the great differentiator is customer service. From beginning to end, we had the most outstanding service! Check in was easy and friendly, the concierge was so nice... she booked a dinner reservation for us and was interested in what we liked best and gave honest reviews... she found a safety pin for me when I needed one. The waitress in the bar so just so, so friendly to us and to everyone! We commented that we'd not seen such great service in a long time. The beds are heavenly and our bathroom was perfect! We will go back. Perfect in every way. Highly recommend this Marriott and we are Marriott rewards members and have stayed at many. This one ranks at the top. Thanks!

Loved this hotel. It was very plush and had alot to offer. They have tons of shopping within walking distance.

I arrived with my 7yo daughter in Denver for 3 days of shopping and mother daughter time before flying out of DIA. We have always stayed in downtown Denver and I decided to try Cherry Creek. It was a great decision. Hotel was very easy to find and the minute we arrived the valet was so nice and check-in was a breeze. I especially liked that they came from behind the check-in counter to hand me my keys and information and shake my hand and welcome me. The entire stay they referred me as Mrs. ... and my daughter Miss ... she thought that was cool. Breakfast was good, pretty ordinary buffet but some good choices off the menu. Location terrific! Could walk to all shopping & restaurants. Room was typical upscale room, but bathroom was large with tub and separate shower and large marble vanity. Check-out and retrieving car was the quickest I've EVER had. Just a great hotel, and especially super professional staff.

I am a recording artist and I had to stay in Denver for three days. I went on trip advisor like I always do and was impressed with all of the nice reviews, but I gotta tell you....this place is a waste of money.

To start with I checked in and they did not have any record of me ever checking in at all or reserving a room. I gave them the # they gave me and they found it but said it was a normal room. I said no way, I got the suite but they totally played it off and said there is only one suite available, room 903.

Well, its one king bed, a couch and a view of the commercial roof-tops. Not worth the 399.99 a night.

So I am saying that while its clean, friendly, its just not worth the money for a suite. The concierge is a joke. Cheap cheese and cheep sausage. This is what I pay another 100.00 a night for?

Anyway, while some may like this place, its just too overpriced. I should of gotten a whole lot more for my 399.99 a night. Plus they gouge you 20% ON EVERYTHING! Not to mention the 29.00 a night to park!

A total gouge....better off going somewhere else.