Recently stayed here and accidentally left a bag behind. My fault. I totally admit this. No one forced me to leave behind a bag. i called the front desk and they assured me it was no problem. They would ship the bag to me COD. I appreciated this greatly.

I was told the supervisor of housekeeping would do this on Monday when she got in. Great.

The shipment arrived today. COD = $100. What????? I asked the mailman if there was some mistake. he said, "No, the postage was $33.94, but they are charging you $66.06 for their own services." REALLY??? Sticking my bag in a well-worn box, taping it up and slapping a label/postage on it is worth almost twice the cost of postage?? And seriously, NEVER once did they mention this upcharge. A nominal fee of $15.00? Sure. But $66???? That's not only ridiculous, it's HORRIBLE customer service.

I have stayed here multiple times, and find it sad they even attempted to do this to a returning customer. Again, if they had told me the fee upfront, I could have tried to make other arrangements, or chosen to accept it. But, to be blindsided by such a ridiculous amount was unfair!

Make sure you NEVER make a mistake in this hotel...it will cost you dearly.

Stayed at Hotel VQ February 12-222/2013. I was not anticipating much as this Hotel has been at this physical locations forever. Rooms were a little rough around the edges - been through a lot, but were clean and quiet. The restaurant upstairs was surprisingly good, and reasonalble in price. The front desk went out of their way to help me. The shuttle service was excellent (even during a February blizzard), and I never had to wait more than 10 minutes, Juan, the shuttle driver, and former US Army jump master, was knowledgeable and friendly. I would stay here again.

Outdated, threadbare, & plain. Didn't wan't 2 pay for ambiance. Good value. Contrary 2 previous review I liked the bed. Room seemed quite clean, good linens. Good hot shower in small, spare bathroon. Restaurant/bar upstairs surprisingly good,W/ best sweet potato fries ever seen. Serve Jameson's. Just value without being dirty or scary.

I wasn't sure what to expect after reading reviews of Hotel VQ - I was here two days on business and found it great; the room was large enough and comfortable although definitely not new - the bathroom in particular looked a little worn, but it was still clean and functional.

The hotel is located in an odd spot (next to the Broncos stadium carpark) but they do have a shuttle. Wifi worked well and I'd definitely recommend it.