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“Exceptional Hampton, hope to return!” 5 of 5 stars
Review of Hampton Inn & Suites Denver/Airport-Gateway Park

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Hampton Inn & Suites Denver/Airport-Gateway Park
2.5 of 5 Hotel   |   4310 Airport Way, Denver, CO 80239   |  
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Ranked #8 of 148 Hotels in Denver
GreenLeadersSilver level
Chicago, Illinois
Top Contributor
119 reviews 119 reviews
72 hotel reviews
Reviews in 71 cities Reviews in 71 cities
60 helpful votes 60 helpful votes
“Exceptional Hampton, hope to return!”
5 of 5 stars Reviewed January 21, 2013

Stayed here after flying in to DEN. Everything about it is great. It is brand new, so visually appealing, and the room layouts are unique - not like a cookie cutter hotel. The bathroom was also very spacious. Staff was very friendly here. The hotel was clean, the breakfast was tasty, and the surrounding area has food within walking distance. Plus, the price is right! I hope to stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcelo B, Manager at Hampton Inn & Suites Denver/Airport-Gateway Park, responded to this review, January 23, 2013
Thank you for taking the time to send us such a positive review on the Hampton Inn & Suites Denver Airport Gateway Park! We are very fortunate to have such a visually appealing hotel with so many upgrades making it a very unique and hotel. Please keep us in mind for future stays.
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312 reviews from our community

Traveler rating
    216
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Huntington, West Virginia
Top Contributor
105 reviews 105 reviews
99 hotel reviews
Reviews in 78 cities Reviews in 78 cities
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed January 19, 2013 via mobile

I stayed at this property in January 2013 while awaiting an early flight from DIA.  I was sold a room with two queen beds for $122 including tax.

This property is adjacent to I-70 approximately nine miles from the airport.  It sits adjacent to a Homewood Suites and a Country Inn and Suites.  The exterior of the property is clean, neat and attractive.  Parking was more than adequate for number of rooms.

Check-in was a prompt affair as the staff was very diligent and polite.  The lobby area was sparkling clean and spacious.

Elevator cabs were noted to be clean, neat and in good repair.  Elevator service was prompt.

Interior hallways leading to the sleeping rooms were found to spotless and very well lit.  Card reader access to the sleeping room door worked as advertised.

The sleeping room and bath were sparkling clean.  Furnishings were in good repair and amenities were typical for the brand and price point.  There was a plethora of charging points for electronics in the room and all  electrical appliances worked as advertised.

Check-out was very quick as all charges were correct and the service was polite and cordial.

This is a well run, high quality Hampton property and it shows.  Should the need arise, would not hesitate to stay here in the future.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcelo B, Manager at Hampton Inn & Suites Denver/Airport-Gateway Park, responded to this review, January 21, 2013
Thank you for taking the time to write a review on the Hampton Inn & Suites Denver Airport Gateway Park with such positive feedback.

Our entire "Hampton Team" strives to provide a quality, clean hotel with good customer service.

We hope that you keep us in mind for future visits to the Denver Airport Gateway Park area.
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Colorado Springs, Colorado
Top Contributor
90 reviews 90 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 7, 2013

As a semi-regular visitor to hotels by the Denver International Airport, this is not a property I will stay at again. It is new, so in great shape from a physical standpoint at the moment, but that will not last long as not being maintained well and the staff is not top-notch. There are better hotels right around it for the same pricepoint (as a Hilton girl, the Hilton Garden Inn across the street provides a much better overall experience). The rooms are ample in size, the breakfast has decent options and the shuttle handy, but unless the attention to detail and customer service improve this property will not age well. Desk staff are rather indifferent to assisting from check-in to issues to check-out; housekeeping is okay, but if you are the type to "check" on details, you will find areas of concern (stains, hair, tears in window coverings); and most importantly all staff indifferent to the noise they create doing their jobs even if late night or early morning hours around rooms.

Room Tip: First floor rooms noisy due to lobby, staff storage areas, and meeting rooms.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcelo B, General Manager at Hampton Inn & Suites Denver/Airport-Gateway Park, responded to this review, January 8, 2013
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. Thank you for your feedback and we hope you will come back and stay with us again.
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Overland Park, Kansas
Top Contributor
54 reviews 54 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 17, 2012

You cannot go wrong staying at this hotel. Yes, it's pricey compared to others, but well worth it. My wife and I were traveling across country this past week and stayed here one night. Hands down the best hotel of the trip. My normally tight fisted finance minister didn't flinch when I told her how much it was after I had checked us in, and after we got to our room she was impressed. The room was well appointed and the bed was heavenly. Goldilocks would have been happy here. Not to soft, not to hard and for a guy with a bad back it was just right. Everything was clean. TV channel selection was great and the wifi worked flawlessly.

Check in was smooth with 2 lovely ladies who had a sense of humor doing a quick job of getting us checked in. They handled the defective room keys with ease and compassion. The check out was just as smooth with 2 different lovely ladies who seemed genuinely interested in how our stay was, and how our trip was going. Fantastic service no matter the time or the need. We would happily stay here again on a return trip.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcelo B, General Manager at Hampton Inn & Suites Denver/Airport-Gateway Park, responded to this review, December 4, 2012
Thank you for taking the time to send such a positive response on the Hampton Inn & Suites Denver Airport Gatway Park! Our entire "Hampton Team" strives to provide a positive experience for our guests and maintain our high standards. Please come back and see us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 14, 2012

We spent 3 nights this past week (11/10-11/13) at this new Hampton Inn. It is very nice. The room (#605) was spotless and so very nice and quiet. Never heard a sound from the hallway. It was a Standard King room and was perfect for our stay. We had a view facing the mountains and enjoyed the early morning view. The coffee was always fresh (morning, noon and night). Staff that we met were all friendly, courteous and helpful. The breakfast was good. Seems there was only skim milk for the cereal, I guess they are health conscious in Denver. The breakfast area was always clean and kept that way by the nice hostess there. If any drawback, no refrigerator in room, but the ice machine was close by and we kept our bottled water iced down. The bed was comfy and the TV worked great as we were there over the weekend and football games on the tube. We really did enjoy the stay and would stay no place else when visiting Denver. Hats off to the staff.

Room Tip: High floors (there are 6) have a good view. Ask to face the mountains.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 6, 2012

Stayed for a tournament and could not have been more pleased. Clean rooms and great service! Asked for a late check out and they were very accommodating. What a wonderful surprise! Plenty of restaurants around and minutes from the airport. Give it a try!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2012 via mobile

The hotel was clean and comfortable. We stayed while visiting family and enjoyed our time. We will come back and stay the next time we are in the area. The hotrl was in a great location and the price was good.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Denver/Airport-Gateway Park

Address: 4310 Airport Way, Denver, CO 80239
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 148 Hotels in Denver
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Denver/Airport-Gateway Park 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
An airport location that takes care of business.Conveniently located 10 minutes away from Denver International Airport, Hampton Inn & Suites Denver/Airport-Gateway Park is surrounded by industrial parks and office buildings. Our hotel is near corporations and government entities and less than one mile away from Boeing and Prologis Headquarters. We’re also near shopping, sporting events and museums. Watch a game at Coors Field, Pepsi Center or Sports Authority at Mile High Field. Tour Dick’s Sporting Goods Park, the home of the Colorado Rapids Soccer Team. Enjoy a horse show or rodeo at the National Western Complex.Participate in a sporting event at the Aurora Sports Park, which features 23 full-sized soccer fields and 12 baseball/softball fields. Find fun and thrills at the 70-acre amusement and water park Elitch's, located in downtown Denver. View more than 68,000 works from across the world at the Denver Art Museum. Shop at Northfield at Stepleton shopping mall, which features a cinema and comedy club. Relax in a guest room or accessible room with your choice of one-king bed or two-queen beds. We offer two suite types: a one king-bed studio suite or two-queen beds studio suite. Our rooms and suites feature a 40-inch LCD flat panel TV with cable and in-room movie channels, along with an ergonomic desk chair, lap desk, granite counter tops and vanities, duvet covers, signature pillows and free high-speed internet access. At Hampton Inn & Suites Denver Airport/Gateway Park we put your comfort first. ... more   less 
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