I was sent to this hotel by United Airlines after an unexpected overnight stop in Denver. An entire planeload of passengers was distributed to various hotels and I and about 12 others were assigned to the Microtel. We were unlucky. We were picked up by the hotel shuttle which is a minivan holding 10 passengers. there is only one minivan so part of the group was left behind. On the way to the hotel, we told the shuttle driver that we had to return to the airport by 8:00 the following morning. Did I mention that it was now about 1:00 am? The driver informed us that there was only one run per hour at 15 minutes past the hour and advance signup was required. Too bad-the 6:15 and 7:15 runs were already fully subscribed. Clearly no one was going to go out of the way to accomodate some extra guests who never would have stayed there without the airline delay. On to the hotel.
The large onslaught of people was way too stressful for the one desk clerk to handle. It took an hour for all of us to be assigned rooms. After receiving the room key I went to the room and discovered that someone else was already sleeping there. I returned to the desk to find another guest with the same problem. At last I had a room. OMG it was horrible. The room smelled of musty carpet overlaid with strong disinfectant. The beds were covered with creepy disgusting spreads made out of stretchy terrycloth. The bed was lumpy. Decent pillows though. I was one room from the lobby. I could hear the phone ringing incessantly. I could also hear a beep about every 10 seconds. I could not figure that out at all. OK. I was able to sleep a few hours after stuffing my ears with kleenex.
The next morning I reported to the lobby to partake in the rudimentary breakfast. I sat at a table and realize that I was directly under the beep that had annoyed me all night. It was a smoke alarm with a dead or dying battery. I mentioned this to the other diners. One other person, who was also near the lobby, had also heard this all night. I asked the desk clerk (same one from the night before) if she had noticed the smoke alarm beeping all night. "Oh did you hera that?" Why she could not have dealt with this I do not know.
Please do not stay here. It is clear from previous reviews that the management does not take guest comments into account when providing.service.
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- Also Known As:
- Microtel Inn Denver International Airport Hotel Denver
- Microtel Denver
- Denver Microtel