Stayed here with my family, three of which are teenagers. Upon arrival valet was very quick to help with luggage and take our car. Check-in went smoothly and was also very fast. The lobby is really beautiful with the rock walls against a multi floor wall of windows.
We checked in during the Manager's Reception and were able to get cocktails to take up to the room. The snacks offered are only cheese and crackers and some veggies and dip, but it's an ok snack to have before going out to dinner. They also have a cooler of lemonade for kids.
While the lobby and small reception area are very nice the rooms are typical Embassy Suite rooms and bathrooms. You know what you are getting and while large, it's average. These rooms get a lot of wear, I'm sure due to the large number of families that stay in them. We also heard a lot of hallway noise due to our room location near the elevator.
This is a very busy hotel near the convention center so the Manager's reception and complimentary breakfast are very busy and filled with kids so it can be hard to find a table. Get there well before they stop serving for decent breakfast selection. The location is excellent and it is a terrific deal if you are traveling with a family. If you are a couple, I would look elsewhere.