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“Very Modern, Chic Hotel in Great Location” 5 of 5 stars
Review of Four Seasons Hotel Denver

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Four Seasons Hotel Denver
5.0 of 5 Hotel   |   1111 14th Street, Denver, CO 80202 (Central Business District)   |  
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Ranked #1 of 149 Hotels in Denver
Fort Smith, Arkansas
Top Contributor
188 reviews 188 reviews
52 hotel reviews
Reviews in 73 cities Reviews in 73 cities
60 helpful votes 60 helpful votes
“Very Modern, Chic Hotel in Great Location”
5 of 5 stars Reviewed November 20, 2012

I really like this hotel. I have stayed on business a couple of times previously and have always enjoyed staying here, however I found my stay this time to be better than the previous stays. Service was excellent, the room is so modern, large and comfortable. I especially like the bath with all the wonderful amenities. The wonderful rockwork and fixtures for the tub, along with the great mood lighting just made it too inviting not to have a leisurely bath. Housekeeping was very punctual. I found myself needing a band aid as I was about to leave the hotel for a meeting and called housekeeping to see if they could get me one. In less than one minute someone showed up at my door with not just one, but three band aids and in the exact size I had specified. Great service, friendly staff, beautiful hotel. The location is also great.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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851 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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English first
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 18, 2012

I was there for 3 nights and the only
Problem I had was when I checked in and my key wouldn't work - 4 times! I was rather annoyed that it took 3 trips back to the front desk before someone came with me but once they figured out that there was really a problem with the door and not me, they fixed it quickly and efficiently. I was amused that they gave me an upgrade from a Superior to a Deluxe room for my trouble but the only difference I think is a better view. The room was the same, but what a room! Very nice accommodations and a great lounge downstairs. Overall a great place to stay in the Denver area.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Top Contributor
55 reviews 55 reviews
45 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 11, 2012

We stayed here for a family member's graduation from DU. We couldn't have been happier with our stay as the staff and room are both top notch. When we arrived our room was not ready so they took our bags and we had lunch on the pool deck. The pool deck area turned out to be a great place to have lunch as the weather was perfect! We highly recommend taking a dip in the pool when the weather is nice, but be sure to wear sunscreen as we found out you burn much quicker in the high altitude of Denver.

The room itself was spacious and some nice amenities such as a fancy coffee maker, rain shower head, and TV built into the mirror. The view from our room didn't amount to much, but that didn't matter much to us for this trip.

We would definitely stay here again when visiting Denver after having such a great experience.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 8, 2012

Booked a room for my birthday on Nov 9, 2011. The package included dinner in the Edge restaurant inside the hotel. Everything was great until the next morning. I got up to shower and there was no hot water. I couldn't really believe it so I let the water run for quite a while thinking it would get hot but it never did. I called down to the front desk and found out that the boiler broke and there was no estimate as to when the hot water would be available.

In addition, the heated floor in my bathroom didn't work and the little tv in the bathroom didn't work. While not critical, these last two things surprised me as I expect perfection from Four Seasons properties (and they usually deliver).

Upon check out, I noted my concerns with the agent and she suggested I talk to the manager. He was very nice and helpful. My planned outcome in talking with the manager was to see if I could get them to comp me a room for a future visit.

Instead, the manager comp'd my existing bill, which when you take into account my wife and I had dinner, parking, taxes, etc....was around $500. I paid nothing. I was surprised.

I think it's important to publish this review because it illustrates that when something goes wrong, management will make it right.

Because of this, I can recommend this hotel without reservation.

Bottom line: I would not hesitate to stay there again or recommend friends stay there when they're in town. In fact, I am going to Chicago next month and I'm staying at the Four Seasons.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsColorado, Public Relations Manager at Four Seasons Hotel Denver, responded to this review, November 12, 2012
It sounds like you did have a few issues with your stay, unfortunately.... we are sorry to hear it was less than perfect, but are thrilled to hear everything was corrected for you. Our team prides itself on exceptional customer service and are glad we were able to impress you in the end. Thanks for sharing your story of customer service, and we hope when you come back next time, your experience will truly be remarkable. Glad to hear you are visiting our friends at Four Seasons Hotel Chicago! Thanks again and we look forward to welcoming you back. Kindly, Dana Berry, Director of Public Relations
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Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

From the time I checked in to the time I checked out, I was completely impressed with the hotel appearance, amenities and staff. The location was also perfect...within walking distance to everything that downtown Denver has to offer.

Room Tip: Corner suites are great with plenty of windows showcasing the view of downtown and distant mountains...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Creek, Michigan
1 review
5 of 5 stars Reviewed November 7, 2012

The staff did an outstanding job and the experience of my stay exceeded my expectations. I highly recommend the Four Seasons Hotel. Clean, accommodating, professional, great food. The Hotel is withing walking distance of area attractions and good food.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2012

An amazing hotel with all the bells and whistles. Love the room. Fasinated by the bathroom tv in the mirror. The shower and tub is incredible. Service was fantastic. I love how they make a point to know ans use your name. The bar and restaurant are excellent. The location is great... Walking distance to shops and restaurants. Wonderful poolside service. I loved the personalized touch. Overall it was one of the best hotel experiences.

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourSeasonsColorado, Public Relations Manager at Four Seasons Hotel Denver, responded to this review, November 7, 2012
Thanks for sharing your kind feedback! We are glad you enjoyed your stay with us and look forward to welcoming you back soon! Best Regards, Dana Berry, Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Denver

Address: 1111 14th Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Denver
#1 Romantic Hotel in Denver
#2 Family Hotel in Denver
#3 Business Hotel in Denver
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Denver 5*
Number of rooms: 239
Official Description (provided by the hotel):
Four Seasons Hotel Denver is a 45-story landmark in the heart of downtown. The Hotel offers a chic streetside restaurant, EDGE, with a lively see-and-be-seen bar atmosphere. The third floor boasts an urban Spa sanctuary and a rooftop outdoor pool and whirlpool. The 239 spacious guestrooms boast contemporary décor, flatscreen TVs, and 5-piece bathrooms with TVs in the mirror. In the theater district, Four Seasons Hotel Denver is walking distance to the arts complex, and trendy boutiques and eateries on Larimer Square. ... more   less 
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Also Known As:
4 Seasons Hotel Denver

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