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“Lacrosse tourney” 5 of 5 stars
Review of Embassy Suites Denver- Stapleton

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Embassy Suites Denver- Stapleton
3.5 of 5 Hotel   |   4444 North Havana, Denver, CO 80239   |  
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Ranked #21 of 149 Hotels in Denver
Certificate of Excellence 2014
United States
1 review
“Lacrosse tourney”
5 of 5 stars Reviewed June 19, 2013

Great location for our lacrosse tourney. Hotel staff and shuttle service were excellent. Thanks to "Tom" and "Mama" and Brian (hotel manager) for the friendly service and smiling faces. Would absolutely stay again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregMckenna, Manager at Embassy Suites Denver- Stapleton, responded to this review, June 20, 2013
We truly appreciate your recent comments on our friendly staff. We do have some of the best employees in the industry and we hotel constantly receive praises on our staff Over the last few years we know summer has arrived when the Lacrosse teams start checking in . We know there are a lot of hotel choices here in Denver and we appreciate you choosing our Embassy Suites.

Kind Regards
Greg McKenna
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Kingston, Canada
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

This is a great hotel with exceptionally friendly staff. Not ideally located to other amenities or services but there is a great made-to-order breakfast, an evening reception, great restaurant. Kudos to the staff!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregMckenna, Manager at Embassy Suites Denver- Stapleton, responded to this review, June 18, 2013
We truly appreciate your recent comments on our friendly staff. We do have some of the best employees in the industry! We constantly receive praises on our staff that oversee the breakfast and the manager's reception. We know there are a lot of hotel choices here in Denver and we appreciate you choosing our Embassy Suites.

Hope to see you next time your in Colorado

Greg Mckenna
Hotel Manager
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Phoenix, United States
1 review
5 of 5 stars Reviewed June 16, 2013

Weekend trip to Denver (three days) to ride motorcycles was made even better by this hotel. We started out each day with a wonderful (free) breakfast and ended the day with a two hour cocktail hour to unwind from the rides. Staff for both were outstanding. Would stay there anytime I am in Denver. Great room, value and location.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregMckenna, Manager at Embassy Suites Denver- Stapleton, responded to this review, June 18, 2013
What a great review on our hotel! We are glad we were 'home' for you while motorcycle riding and having fun in Colorado. Most us here at the hotel love our brand too...when we get away and have the choice of staying at any of the Hilton hotels; Embassy Suites is always our #1 choice and thank you for your nice comments about our Breakfast and nightly reception. We hope to see you the next time your in Colorado.

Greg McKenna
Hotel Manager
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A TripAdvisor Member
5 of 5 stars Reviewed June 11, 2013

We were a workshop training team of 4 adults and 7 high school students. Everyone enjoyed their stay at this hotel. It was a very good value since it included the evening reception and an excellent breakfast. The students had great fun in the pool. For some, this was the first time they had stayed in a hotel.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregMckenna, Manager at Embassy Suites Denver- Stapleton, responded to this review, June 18, 2013
Thank you for your recent stay with us. We appreciate the comments about our staff and our amazing breakfast. I hope you will stay with us again when you come to Denver- We start renovating the public space in October so when you return we will have a brand new look and the same legendary service.

See you next time
Greg McKenna
Hotel Manager
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Dallas, Texas
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 10, 2013

This property offers what you have come to expect from an Embassy Suites. Beautiful entry and atrium area, and nice comfortable rooms. The room was a one bedroom suite, with mini fridge and bar area, microwave and coffee maker. The room also had a very comfortable bed, flat screen tv's, and nice bathroom.

The front desk and restaurant/bar staff was very friendly and helpful. The evening managers special was quite nice, and the breakfast was delicious and freshly made as always.

The only thing that was a minor nuisance was the renovations. One elevator was mostly used during the day for the construction crews, and some hallways were covered in plastic due to the work. Noise was very minimal, but the work going on around you was still noticeable. This was obviously out of the control of the staff, and wouldn't keep me from staying there once the work was complete.

This hotel was only 10-15 minutes from the airport, and I would recommend anyone to stay here once the renovations are completed. I enjoyed my stay and would stay here again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregMckenna, Manager at Embassy Suites Denver- Stapleton, responded to this review, June 18, 2013
Thank you for your nice comments on your recent visit to Denver and our hotel. Once our renovation is complete I hope you will stay with us again.

Best Regards
Greg McKenna
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lajitas, Texas
Top Contributor
89 reviews 89 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 5, 2013

I cannot think of one ofther hotel that offers a complimentary made to order breakfast and a free happy hour. This hotel is the old style which I love, every room is a suite. This hotel also has a bar with restaurant, very nice, a snack bar/gift shop. Will stay here again when I can.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregMckenna, Manager at Embassy Suites Denver- Stapleton, responded to this review, June 6, 2013
What a great review on our hotel! I love our brand too...when we get away and have the choice of staying at any of the Hilton hotels; Embassy Suites is always our #1 choice to stay. We are spoiled with the two room suite, the complimentary bountiful breakfast and two hours of free drinks. Where else can you get that! We hope to see you back real soon. Greg McKenna - Hotel Manager Embassy Suites Denver Aurora
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Cody wyoming
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 3, 2013

The rooms leave some to be desired, not what we were expecting but suitable. The free happy hour with drinks and snacks helped. The decor is off but the hotel is under construction. Very inconvenient location to do the Denver thing. The traffic is hard to get back and forth to the attractions like the zoo and amusement park or downtown. If you are in Denver only on your stop else where it would work fine right off the interstate, It is located in an industrial area not what I expected (or what was told to me by Hotels.com) the room that was suppose to be a double king is actually a king with a hide a bed... ( double) it is ok nothing great. ) The restaurant at he hotel is a bit pricey for what it is the salads looked amazing but when is a bowl of lettuce worth $13.00? The pool is dirty and small, probably not a selling point to business travelers anyway, they have a sauna but out of commission. When you walk in it looks amazing,,,, then when you get to your room you feel like you have been bamboozled... as a hilton property this one DOES NOT COMPARE TO any Hampton...Would I stay here again Probably not.

Room Tip: If you are traveling with kids to do the Denver thing like the zoo or water park ect stay in LODI or...
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregMckenna, Manager at Embassy Suites Denver- Stapleton, responded to this review, June 5, 2013
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for any problems that may have disrupted your stay. Most or your concerns will be corrected when the renovation is completed, we are still waiting on several items for the guest rooms including new shades for the parlor windows, new bedding and several other items. Starting in October the entire Atrium will be demolished and re built with a brand new look that will transform the look of the hotel.

We want all our guests to have the best stay possible where everything exceeds their expectations. I am sorry that was not the case during your stay. You can be confident that we will follow up on your concerns.

Again thank you for making the effort to share your thoughts. Please stay with us again soon so that we can demonstrate our commitment to your comfort. We value you as a guest and I want you to know that your concerns are my concerns! And please feel free to contact me in the future if you have any questions.

Best Regards

Greg McKenna
Hotel Manager
Embassy Suites Denver -Aurora
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Additional Information about Embassy Suites Denver- Stapleton

Address: 4444 North Havana, Denver, CO 80239
Phone Number:
Location: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Denver
#14 Family Hotel in Denver
#18 Romantic Hotel in Denver
#21 Business Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Denver- Stapleton 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
The Embassy Suites Denver Stapleton is the perfect combination of location, amenities, service and value. Our 210 Suite Hotel is conveniently located 15 minutes from the Denver International Airport and provides complimentary shuttle service to and from. The property is 10 minutes from Downtown Denver and the Convention Center. Surrounding a lush seven story Garden Atrium with fountains, each of our two room suites include complimentary cooked to order breakfast and a nightly Manager's reception with complimentary cocktails and hors d'oeuvres. All suites feature: Complimentary hi-speed internet access, Refrigerator, Microwave, Coffee maker, Wet bar, High definition flat screen TVs. The latest Hilton amenities. The Hotel is located 5 minutes from the Northfields Premier Shopping Center and Mall and the Stapleton Shopping District both of which offer diverse shopping, entertainment and dining options. Within two miles is Dick's Sporting Goods Park, home of the Colorado Rapids and the largest sporting park in the United States. ... more   less 
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Also Known As:
Embassy Suites Hotel Denver
Embassy Suites Denver
Denver Embassy Suites

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