My fiance and I traveled to Denver to get engaged and stayed at this hotel. Upon arrival they took our bags inside and we were checked in. They were extremely professional always calling my fiance Mr. Jackson. The interior of the historic Denver building is charming and elegant. The staff helped us make dinner reservations upon arrival with no trouble at all. They had the queen balcony room ready at 12 when we arrived even though check-in doesn't start till 3pm. The room was great! Comfy bed, hair dyer, avada bath products, free water, free internet access, robes, soaking tube, rain shower, make up mirror, an abundance of towels, it was just amazing. We used the free Escalde to drive to dinner and from dinner to the theater. It was very comfortable, classy, clean, and the drivers were very helpful and always promptly came to pick us up. My fiance had arranged for us to have the rose petal turn down after he proposed to me and it was fanatically arranged with rose petals all over the floor and two roses on the bed with two of the hotel Belgium chocolates. They did not put it on the bill. We ordered room service for breakfast and the juice was fresh and all the baked goods were fresh and delicious, they even put flowers on the breakfast tray. The staff was grateful to help us in any way possible, they were outstanding. While the room is on the small side they are perfectly arranged and you never feel cramped. The location is perfect for seeing a show, going to the convention center, or walking along the 16th street mall! I would stay here again in a heart beat. Great service, romantic, and perfect for any occasion. I'm stayed in many hotels around the world and this one is by far my favorite!