My wife and I just spent an awesome weekend at the Hotel Teatro in Denver! The junior suite was a great deal on the weekend rate, particularly considering the extra space and two separate full bathrooms. Service was fantastic - in Jou Jou (the bistro-style restaurant), at the front desk, and with the housekeeping staff.

The best service of all, however, came from one of the Teatro's young managers, Jurandir Ordonez. Mr. Ordonez was the epitome of great customer service - he gave us an extensive tour of the hotel to see different room types and suites for our next visit, arranged our airport transportation with an excellent local driver, personally chaffeured us to and from the Cherry Creek Mall to kill an hour before our flight out of town, and even loaded our baggage himself. I've had great service at hotels before, but have never had a manager care enough to personally act as our concierge, chaffeur, tour guide, and bellman.

The Teatro, and Mr. Ordonez, are pure class, and we know where we will be staying from now on when visiting Denver.