Stayed at the Hotel Monaco earlier this month for my anniversary. Notified concierge that we wanted a special, romantic weekend. When we arrived, she had saved us a special room, except we were not warned that the entire floor was having its carpet removed. After we tried to unwind from a Rockies game, the hammering got to be too much. We complained, and the best they could do was a room with two double beds (it was our anniversary! and I paid for a king!) and a bottle of champagne. We are laid back, so we just took it. Waited 2 hours for the champagne - while enjoying the free wine service and apps - which was the BEST part of the hotel! Then complained again, and finally received a king bedroom, views of the mountains and the bottle of champagne. So although in the end it was one of our best anniversaries, it took a LONG time and a lot of complaining to get it. For the price, stay at the Oxford.