Thin windows in all rooms I saw after complaining, with the street on two sides and roofs with air conditions on the other two sides. I could not sleep without ear plugs which makes me wonder why to pay this amount of money if I can have the same much cheaper. With ear plugs and being in the third floor the DJs were fine.
The air con in the room did not cool properly despite running all day and making infernal noise. It was not possible to open the window either. This made the room rather warm, about which the staff unfortunately did not care too much.
Despite three times talking to the front desk (upon check in, the evening before check out and at check out) and being assured that everything was fine they charged the wrong credit card.
The breakfast consisted of a bowl of cheap apples that did not laugh at me and a stack of plastic wrapped bagels that did not look fresh to me.
Although we stayed for one week we did not get a refill on bath room items (shower gel etc). The shower holder was broken and the shower drain partly clogged.
The foyer was being redone for three days which meant leaving the hotel through the basement. A "sorry for any inconvenience" note in the elevator made not quite up for this.
Overall very poor value for money.







