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“Super Friendly Staff” 4 of 5 stars
Review of Crowne Plaza Hotel Denver

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Crowne Plaza Hotel Denver
3.5 of 5 Hotel   |   1450 Glenarm Place, Denver, CO 80202 (Central Business District)   |  
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Ranked #32 of 149 Hotels in Denver
Certificate of Excellence 2014
GreenLeadersBronze level
Grand Junction, Colorado
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
“Super Friendly Staff”
4 of 5 stars Reviewed February 27, 2014

I spent four nights for a business conference. The hotel is in a prime location and (a premium bonus in Denver CBD) has plenty of parking. Although the hotel is older, it has been maintained well and the rooms are clean and comfortable. The hotel staff is amazingly friendly and helpful! I would stay here again for the staff-guest interaction alone. I was very impressed! My only two complaints about the stay (minor) were that the disposable coffee cups were not replaced by housekeeping, and that the walls seem thin compared to most hotels. I enjoy taking a cup of coffee with me on the way out the door in the morning. After day #2, I didn't have a cup to take it in,

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Public Relations Manager at Crowne Plaza Hotel Denver, responded to this review, March 10, 2014
Dear Eric L,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,134 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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English first
New York
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 26, 2014

The greeting at the front desk was warm and welcoming. They recognized my platinum status by offering free parking, free breakfast, free internet, and the choice of a free drink voucher for the bar, or a bottled water and snack. Also, they upgraded me to a corner 1 bedroom suite; 2 bathrooms, and 2 TVs! very comfortable king bed, sofa, ect. All exceptional, and way beyond what I have been offered form other Crowne Plaza hotels. The location is great and within walking distance to many area attractions or a short drive to LODO and the ball parks ( you could walk it too in about 20 min, I did). The Crowne Plaza Denver far exceeded my expectations. If in Denver again I wouldn't say any place else.

Room Tip: Take advantage of the Concierge room on the 21st floor for PC members.
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, March 10, 2014
Dear slg_one,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us and look forward to having you as our guest again soon.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
4 of 5 stars Reviewed February 25, 2014

Its a very good hotel to stay a cheap price in the heart of downtown. i will recommend this to anyone.
The hotel staff is good and the food quality and bar is also very nice.
Staff is friendly and courteous.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, March 10, 2014
Dear Shobhit S,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014 via mobile

Very nice hotel in a great spot. My wife and I had are first trip to Denver and enjoyed it. All the employees went above and beyond to make our stay very pleasant. Would definitely stay again. Would love to have had more time to stay before traveling on to or next destination. All the attractions, restaurants, and cool bars within walking distance of this hotel truly makes it a awesome place to stay and visit.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, February 25, 2014
Dear ShinerNTX,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you have enjoyed your stays with us! It would be our pleasure to have you as our guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ulm, Germany
1 review
3 of 5 stars Reviewed February 24, 2014

Generally, the hotel is a good place to stay. Although the hotel treated me very nice by providing me a free upgrade to a corner room suite because of my IHG status, some defficiences at the building have to be mentioned:
- only steaming hot water in shower one morning. Some problem with water installation was mentioned, no compensation offered. Having some business meeting without being able to shower is an annoyance beyond looking over.
- elevator problem cause me to be stuck (outside the elevator) on the car deck level for some ten minutes. Not too dramatic but still worth mentioning.
Furthermore, the noise of the building in front of the hotel was annyoing as it produces 24/7 noise from massive vents.
Personnell was friendly but could have been friendlier. No Club Member counter. Even if it sounds posh, but that's the reason I always stay at the same hotels. It makes life more efficient.

Room Tip: Corner Room Suites are large. Two rooms, two bath rooms, closet. Rooms towards the back (south) mig...
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, February 25, 2014
Dear Hopeman_01,

Thank you for your feedback on your recent stay at the Crowne Plaza Denver Downtown. We are disappointed to hear that we were not able to exceed your expectations. Your feedback has been shared with our Team for future improvements, however, we would still like to personally address the issues you have brought to our attention. Please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aspen, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 23, 2014

This is a great hotel if you need to be downtown. Really lovely rooms and suites. The people are so friendly at the front desk. I always stay here when I go to the National Jewish Gala at the Hyatt. It is a much better value The food in the restaurant is delicious too!

Room Tip: Stay high up in a suite if you can
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, February 25, 2014
Dear Betty G,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you have enjoyed your stays with us! It would be our pleasure to have you as our guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 23, 2014

I loved the hotel and my visit. Staff was extra friendly (especially Gary at check in). Room was very nice. It made my Valentines Day very enjoyable. Also the aromatherapy added an extra touch. Thanks for making my trip from NC a great one

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, February 25, 2014
Dear Karla H,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you have enjoyed your stays with us! It would be our pleasure to have you as our guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Denver

Address: 1450 Glenarm Place, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Denver
#19 Romantic Hotel in Denver
#22 Business Hotel in Denver
#28 Family Hotel in Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Crowne Plaza Denver
Denver Crowne Plaza

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