The hotel was quite easy to find off of I25 and check-in was very smooth. The room was clean and comfortable with a window towards the mountians. Our room DID have a shower/tub as opposed to what you may read in other reviews. I was with my wife & 20 month-old daughter and my daughter's crib was set up in the room upon arrival. They also provided baby body wash and shampoo, a lullaby cd (cd player was already in the room) and several other perks geared towards making a stay with a child more comfortable.
As you will read in other reviews, the one thing I found that made this stay a good experience is the service from the staff. Time and again I was impressed with the assistance and quality information provided by everyone - front desk staff, concierge, housekeeping, shuttle driver, bellmen. The level of service at this hotel is as good as any other hotel I've visited regardless of price or ratings.
It is true the hotel may not be in the most prime downtown location (and, no, I wouldn't want to take a stroll around the area at night). Any problem you think this may pose is resolved by the free shuttle service. The shuttle runs anywhere in a 6 mile radius which includes all around the downtown areas you will likely want to visit like 16th Street Mall, Larimer Square, Coors Field, etc. We took the shuttle to one of our favorite restaurants the first night, enjoyed dinner, some drinks and a nice walk around downtown before ringing the shuttle driver on his cell phone. 10 minutes later we were on the shuttle back to the hotel - no worries about a few drinks, getting lost or any other hassle associated with driving downtown Denver. An excellent plus! Our shuttle driver was a great source of information on area restaurants and services, too.
I only ate one meal in the hotel restaurant - breakfast on the first morning - and it was good. There were only a few other occupied tables at the time I visited the restaurant and service was prompt.
Overall, the hotel is a good choice for those looking to stay around the downtown Denver area. The hotel rooms are not really different from any I've experienced in Denver but the service was way above average. Taking into account that high level of service and the shuttle service, I would not hesitate to give this hotel a try. I plan to book a return visit for this summer and take the shuttle to Coors field for some baseball games!