Hotel is clean and new. Rooms are well equipped and breakfast spead was great with plenty of options.
My problem with this place is the staff. Upon walking in to checkin I went to the front desk and was not immediately acknowledged. Then some woman came over and said "yes". No "welcome", or even a " can I help you". It seemed like I was just interrupting her playing with her cell phone. That was not my biggest gripe though, it was the housekeeping staff. I was staying on a Saturday night and early Sunday morning about 730-8am the housekeeping crew starting cleaning in my hallway. They had multiple doors open and they were blaring loud Mexican music and shouting across the hallways to one another like no one was even around. I am a deep sleeper and it easily woke me up. I went and asked them if they could turn down the music and they didn't understand and just looked at me. Needless to say I couldn't go back to sleep and what was to be a restful morning with my family was ruined. Recommendation for the hotel would be to better train staff if they want to retain customers. My colleagues and I frequent the Denver area on business and if the want to retain customers like us they need to take note and make some changes.
- Official Description (provided by the hotel):
- Hyatt Place Denver/Cherry Creek will offer:*194 well-appointed guestrooms with 42-inch HDTV, the plush Grand Hyatt Bed, and sectional cozy sleeper sofa*Complimentary WI-FI access throughout the hotel*A state-of-the-art fitness center*Complimentary breakfast *3,000 square feet of flexible, high tech meeting/function space*24/7 Gallery Menu serving made-to-order entrees and appetizers around the clock*Intimate Bakery Café with Starbucks specialty coffees, premium beers, wines, and cocktails ... more less
- Reservation Options:
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- Also Known As:
- Loews Denver
- Denver Loews