This use to be one of my favorite places to stay.... But over the last year it has continued to go down hill. It needs updating and a staff that understands costumer service.
I called and specifically ask for a king room, but when I checked in was told only double available . The desk clerk was very condescending in his apology. After checking in I attempted to
purchase a movie .... I couldn't get the remote to work.... Called desk...said they would send someone to fix it. No one showed. I called the desk again.... They said they would be up shortly . I waited 20 minutes then called the desk again and told him to forget it I was going to bed since it was taking so long.
The next morning when I left for the day I complained at the desk and once again ask that it be fixed . When I returned that evening I once again tried to rent a movie... 5 minutes into it it shut off. I called the desk and explained and once again I was treated with a lack of concern. This use to be a higher quality hotel .
- Also Known As:
- Loews Denver
- Denver Loews
- Reservation Options:
- TripAdvisor is proud to partner with Olotels, Priceline and Agoda so you can book your Hyatt Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.